Alyssa Brown
Canton,Ohio
Summary
Adept at juggling multiple tasks, I enhanced customer satisfaction and made multiple strong relationships with customers and coworkers at Loby's Bar & Grille. With a knack for fast learning and an engaging personality, I boosted service efficiency and fostered team cohesion. Working with the public is very important to me, helping others and making sure their experiences are highly satisfied and their needs are met is the goal. My strong multitasking ability and service-oriented mindset consistently elevated the customer experience, showcasing my commitment to excellence in every interaction.
Overview
10
10
years of professional experience
Work History
BARTENDER
Loby's Bar & Grille
Canton, Ohio
05.2019 - 04.2025
- Developed strong working relationships with customers and staff.
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
- Kept bar organized and clean during busy hours.
- Strong customer service to provide satisfaction for many different encounters.
- Fast learner in high speed working environment.
- Adapts well with change; including policies, procedures, environments, and computer based systems.
- Handling high amounts of money to ensure correct balances for the business' sales.
- Able to manage the business when needed while continuing regular responsibilities behind the bar.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
RECEPTIONIST
American Tanning
Canton, Ohio
03.2018 - 05.2019
- Checking in customers while recommending and ensuring proper procedures for every individual.
- Handled cash and credit card payments with accuracy.
- Greeted visitors warmly and ensured they had a positive experience.
- Answered phones professionally in accordance with organizational protocols.
- Making sure the environment is cleaned properly throughout the shift.
- Selling products and packages to customers according to each person's preferences and needs.
CREW MEMBER
McDonald's
Canton, Ohio
07.2015 - 03.2018
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Placed orders into POS systems and handled cash and credit transactions.
- Completed all store opening and closing procedures.
- Restocked shelves with merchandise throughout shift.
- Followed all safety and security procedures to reduce risks.
- Trained new employees regarding company policies and food preparation procedures.
Education
HIGH SCHOOL DIPLOMA -
Perry High School
05.2019
Skills
- Strong multitasking
- Team player attitude
- Memory retention
- Service-oriented mindset
- Quick learner
- Ability to work independently
- Cash handling
- Highly organized
- Reliable
- Communication skills
Personal Information
Date of Birth: 07/27/00
Timeline
BARTENDER
Loby's Bar & Grille
05.2019 - 04.2025
RECEPTIONIST
American Tanning
03.2018 - 05.2019
CREW MEMBER
McDonald's
07.2015 - 03.2018
HIGH SCHOOL DIPLOMA -
Perry High School