Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Bruno

CORTLANDT MANOR,New York

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Relations

Westbrook Pizza
06.2021 - Current
  • Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
  • Developed long-term relationships with customers through personalized interactions, ensuring loyalty and repeat business.
  • Analyzed customer feedback to improve products and services, resulting in increased overall satisfaction levels.
  • Streamlined communication between departments for better understanding of customer needs and quicker problem resolution.
  • Managed customer relations on an ongoing basis to maximize customer retention.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • fulfilling orders, taking order(phone and in person), waited tables, receiving payments, cleaned tables, and waisted on customers

Camp Counselor

Town Of Cortlandt
06.2023 - 08.2023
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
  • Maximized camper enjoyment by adapting programs to accommodate diverse interests and abilities.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.

Education

Bachelor of Science - Nursing

Fairfield University
Fairfield, CT
05.2025

High School Diploma -

Walter Panas High School
Cortlandt Manor, NY
06.2021

Skills

  • Order taking
  • Positive Reinforcement
  • Child Supervision
  • Issue Identification and Resolution
  • Group Supervision and Management
  • Activity Supervision
  • Positive Engagement
  • Camper Support and Assistance
  • Compassionate Communication
  • CPR
  • Leadership Abilities
  • Adaptability

Certification

  • Certified in Basic Life Support(CPR, Heimlich, Heart Defibulator)

Timeline

Camp Counselor

Town Of Cortlandt
06.2023 - 08.2023

Customer Relations

Westbrook Pizza
06.2021 - Current

Bachelor of Science - Nursing

Fairfield University

High School Diploma -

Walter Panas High School

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Alyssa Bruno