ALYSSA BUNODONO
Jefferson Outpatient Imaging Center
Philadelphia,PA
11
years of professional experience
Professional with robust background in scheduling and coordination, skilled in optimizing workflows and ensuring efficient resource allocation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in time management, communication, and conflict resolution, making reliable asset in fast-paced environments. Known for maintaining high standards and delivering consistent, impactful outcomes.
Work History
Scheduler I
4 Years 9 Months- Schedule outpatient imaging exams such as MRI, CT scans, ultrasound, X-rays, mammograms, and other diagnostic procedures.
- Verify patient information, physician orders, and the reason for the examination.
- Review orders to ensure the correct imaging procedure, location, and appointment type are selected.
- Explain appointment instructions and preparation requirements to patients, such as fasting or medication restrictions when applicable.
- Verify insurance information and assist with prior authorizations, referrals, and insurance requirements.
- Coordinate appointments based on physician orders, patient needs, and department availability.
- Answer a high volume of phone calls and respond to patient questions regarding appointments.
- Communicate with physician offices and clinical staff when orders or patient information need clarification.
- Maintain accurate patient records and protect HIPAA/privacy.
Caregiver
2 Years- Serving as a companion and ensuring client safety.
- Transporting clients to and from appointments, errands and activities.
- Managing medicine.
- Preparing meals and shopping for groceries or other essentials.
- Providing care across a variety of settings, including group homes and day service programs.
- Report changes in client’s condition or family circumstances to the office.
IDD Patient Service Representative
1 Year 4 Months- Scheduling appointments and provided follow up contact with patients - obtaining patients addresses, contact details, insurance information, including medical history.
- Receiving and processing cash and credit card payments for medical services rendered.
- Reviewing patient accounts, identifying delinquent accounts, and collecting overdue payments.
- Performing administrative and clerical duties.
Receptionist
1 Year 3 Months- Provide appropriate assistance and customer service as needed to clients, employees, and visitors in a professional matter.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Protects patients rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains all operations including administrative by following policies and procedures, and reporting needed changes.
Education
- Medical Assistant Certification
Associates - Nursing (BSN)
Obtaining a degree in
Skills
I am looking for a position that values strong communication
teamwork
organization
compassion
attention to detail
and excellent patient care. I would like to use my experience in scheduling
working with patients
handling confidential medical information
coordinating with healthcare professionals
and managing a fast-paced environment. I am also looking for a position that provides opportunities for learning
professional growth
and advancement within the healthcare field.
Timeline
Scheduler I
Jefferson Outpatient Imaging Center
12.2021 - CurrentRead More
Caregiver
FoxChase Wellness Center
09.2018 - 09.2020Read More
IDD Patient Service Representative
Hahnemann University Hospital
04.2017 - 08.2018Read More
Receptionist
DR . Mark A Testa
10.2015 - 01.2017Read More
Philadelphia Electrical and Technology High School
Read More
Pennsylvania Institute of Technology
from Medical Assistant Certification
Read More
Community College of Philadelphia
Associates from Nursing (BSN)
Read More