Alyssa Byrd
OLIVE BRANCH,MS
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Manager
Rack Room Shoes
Southaven, MS
05.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Server
Wolf River Brisket Company
Olive Branch, MS
10.2018 - 05.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Marketing
The University of Mississippi
Oxford, MS05-2026
Associate of Arts - General Studies
Northwest Mississippi Community College
Senatobia, MS 08.2020 - 05.2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Staff management
- Recruiting and interviewing
Timeline
Assistant Manager
Rack Room Shoes
05.2021 - Current
Associate of Arts - General Studies
Northwest Mississippi Community College
08.2020 - 05.2022
Server
Wolf River Brisket Company
10.2018 - 05.2021
Bachelor of Arts - Marketing
The University of Mississippi