Alyssa Carlson
Assistant Manager
Salina,KS
Summary
Dynamic retail professional with a proven track record at Old Navy, excelling in customer service and team leadership. Enhanced sales through innovative merchandising strategies and effective staff training. Recognized for boosting customer satisfaction and operational efficiency, driving consistent growth in a fast-paced environment. Committed to fostering strong team collaboration and business development.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Old Navy
01.2025 - Current
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Enhanced store sales through effective product placement and targeted promotions.
- Developed creative solutions for unique visual challenges within limited display spaces while adhering to corporate guidelines.
- Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Product Operations Manager
Old Navy
08.2022 - 01.2025
- Led cross-functional teams to ensure timely delivery of high-quality products.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Enhanced team productivity by streamlining operational processes.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Assistant Manager
Little Caesars Pizza
12.2018 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Smoky Valley Charter School
Lindsborg, KS10-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Staff training and development
- Staff management
- Sales growth
- Business development
- Retail operations management
- Coaching and mentoring
Timeline
Assistant Manager
Old Navy
01.2025 - Current
Product Operations Manager
Old Navy
08.2022 - 01.2025
Assistant Manager
Little Caesars Pizza
12.2018 - 05.2022
High School Diploma -
Smoky Valley Charter School
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