Alyssa Skyla Napholz
Crystal Lake,IL
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
5
5
years of professional experience
Work History
Bar Manager
The Vine and Plate
08.2023 - Current
- Prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Military Police Officer
Army National Gaurd
10.2019 - 10.2024
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Secured storage of weapons, ammunition and explosives to prevent theft and accidents.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Shift Leader
Jersey Mike's Subs
08.2021 - 07.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
High School Diploma -
Crystal Lake Central High School
Crystal Lake, IL05-2019
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
Timeline
Bar Manager
The Vine and Plate
08.2023 - Current
Shift Leader
Jersey Mike's Subs
08.2021 - 07.2022
Military Police Officer
Army National Gaurd
10.2019 - 10.2024
High School Diploma -
Crystal Lake Central High School
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