Alyssa Cobb
Harvard University, Kennedy School of Government
Newport Beach,CA
10
years of professional experience
Detail-oriented Executive Support Professional with expertise in managing complex schedules and coordinating high-level meetings. Skilled in communication, organization, and problem-solving to enhance office efficiency. Committed to team collaboration and responsive to evolving needs, consistently delivering reliable and effective support.
Work History
Interim Executive Assistant to the Executive Dean, Executive Dean’s Office
5 Months- Responsible for managing the Executive Dean’s complex calendar and serving as liaison for her within Harvard University and Kennedy School
- Coordinated with HKS Deans, Executive Directors, and Department Heads to facilitate successful School and University events.
- Coordinated University-wide strategic planning meetings during COVID-19; attended meetings, took minutes, and drafted COA plans.
- Approving and reconciling finances in Concur for Executive Dean’s direct reports
- Coordinating the Executive Dean’s Coffee & Lunches: HKS monthly event led by faculty; monthly HKS staff-attended lunch with Executive Dean
- Led staff Spirit Committee and organized quarterly events sponsored by Executive Dean’s Office to foster community engagement.
Administrative Assistant II to the Senior Associate Dean, Executive Education Office
6 Months- Responsible for managing the Senior Associate Dean’s complex calendar and serving as liaison for him with a variety of constituents in all calendar management issues
- Making complex domestic/international travel arrangements including but not limited to visas to Hong Kong and Moscow; reconciling finances in Concur
- Coordinated onboarding for new hires with Director of Finance, Administration and Strategic Initiatives, liaising with Sloan Technology Services and updating laptops for entire department
- Managed Verizon Wireless Plan for 55+ staff, coordinating international travel requests and overseeing phone maintenance
- Executed various special projects for Program Directors, enhancing departmental initiatives. for Program Directors, providing international visa support.
- Verified departmental credit card purchases, prepared and processed purchase orders, issued journal vouchers, and monitored accounts for purchasing and accounting discrepancies, supporting financial team
Project Assistant, Student Life Office
10 Months- Coordinated events for over 80 Sloan student-run clubs, processing financial transactions, catering, reimbursements, and logistical support; managed inventory for MIT Logo Store to ensure availability of merchandise.
- Organized monthly Dean’s Lunches and Course XV Dinners for students, fostering community engagement and networking opportunities.
- Enhanced departmental role by incorporating logistical and financial support elements; maintained database of student attendance patterns at events to inform operational efficiencies and departmental spending.
Sales Team Leader, Fine Jewelry Department
1 Year 7 Months- Managed daily operations to achieve sales goals, develop inventory, and increase department volume while enhancing client retention.
- Led sales team to exceed monthly targets through effective coaching and performance management.
- Implemented strategic initiatives to enhance customer engagement and drive loyalty programs.
- Analyzed sales data to identify trends, adjusting strategies for improved product placement and inventory management.
David Yurman Brand Ambassador, Fine Jewelry Department
11 Months- Increased business 156% YTD, consistently achieving over 100% MTD growth for international designer. Facilitated cross-selling initiatives among departments
- Oversaw inventory management, merchandising strategies, and training programs for Sales Professionals within Fine Jewelry Department
- Cultivated strong relationships with customers to enhance brand loyalty and satisfaction.
- Executed promotional events to showcase new product launches and engage target audiences.
- Provided in-depth product knowledge to assist customers in making informed purchasing decisions.
Sales Manager
5 Months- Led inventory operations and merchandising while coaching associates to consistently exceed sales goals for world-renowned French company.
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed and implemented training programs to enhance staff product knowledge and customer service skills.
- Analyzed market trends to identify opportunities for product positioning and promotional strategies.
Sales Professional; Brand Ambassador for: Kwiat Diamonds, Rahaminov Diamonds, David Yurman, Chopard and Mikimoto Pearls
1 Year- Assisted discerning clientele with fine jewelry and timepiece transactions, including Patek Philippe 5370P & 5372P, enhancing customer satisfaction and loyalty; Achieved monthly sales goals consistently above 100k, contributing to overall revenue growth.
- Cultivated strong customer relationships to enhance loyalty and repeat business.
- Delivered personalized product recommendations based on individual client preferences and needs.
- Executed effective sales strategies to drive revenue growth and exceed targets consistently.
Education
Certified Holistic Health Coach
Degree Candidate, Master of Liberal Arts - International Relations
Bachelor of the Arts in Applied Studies - Emphasis in Child & Adolescent Psychology
- French and Spanish Language & Literature
Private College Preparatory School
Emphasis on Domestic & Foreign Language: English, Latin, Spanish, French, Mandarin, German
Skills
Fluency with Concur
SAP
EMS
Qualtrics
Retail Pro
Dropbox
Adobe suite
Google Apps
Mac software
Microsoft Office Suite; Organization; Time Management; Brand Management; Event Planning & Hosting; Vendor Coordination; Effective communication; Networking and social media; Relationship Management; Cultural Sensitivity; Creative & Strategic Management; Team leadership; Office Space Organization; Professionalism in Communication; Discretion; Budget Management; Proficient in Spanish and French; Adaptive; Problem solving; American Red Cross CPR certified.
Networking and social media
Relationship Management
Creative & Strategic Management
Team leadership
Office management
Office Space Organization
Discretion
Budget Management
Proficient in Spanish and French
Adaptive
American Red Cross CPR certified
Leadership
- Airbnb Superhost, Cambridge, MA July 2018-2020
- Proven track-record for superior service, communication, hospitality and experience for visitors spanning the globe
- Harvard Extension Student Environmental Club, Cambridge, MA September 2017-May 2019
- Director of Finance & Logistics - abide within standards set by HESA to facilitate financial transactions solely for Club operational and strategic purposes
- Responsible for organizing club events: e-mailing transportation providers, e-mailing HESA, vendors & organizations to ensure seamless timeframes accommodate varying numbers of group members for events, tours and trips
Timeline
Interim Executive Assistant to the Executive Dean, Executive Dean’s Office
Harvard University, Kennedy School of Government
11.2019 - 04.2020Read More
Administrative Assistant II to the Senior Associate Dean, Executive Education Office
MIT, Sloan School of Management
11.2018 - 05.2019Read More
Project Assistant, Student Life Office
MIT, Sloan School of Management
01.2018 - 11.2018Read More
Sales Team Leader, Fine Jewelry Department
Bloomingdale’s, Fashion Island
04.2014 - 11.2015Read More
David Yurman Brand Ambassador, Fine Jewelry Department
Saks Fifth Avenue, South Coast Plaza
05.2013 - 04.2014Read More
Sales Manager
Herve Leger, South Coast Plaza
12.2012 - 05.2013Read More
Sales Professional; Brand Ambassador for: Kwiat Diamonds, Rahaminov Diamonds, David Yurman, Chopard and Mikimoto Pearls
Traditional Jewelers, Fashion Island
05.2010 - 05.2011Read More
The Community School of Naples
Private College Preparatory School
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Wheaton College
from French and Spanish Language & Literature
Read More
Azusa Pacific University
Bachelor of the Arts in Applied Studies from Emphasis in Child & Adolescent Psychology
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Harvard University, Extension School
Degree Candidate, Master of Liberal Arts from International Relations
Read More
Institute for Integrative Nutrition
Certified Holistic Health Coach
Read More