Alyssa Corey
Battle Creek,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Host/ Carry Out
Bob Evans
Battle Creek, MI
04.2023 - Current
- Promoted business loyalty by fostering positive customer relationships.
- Answered phone calls to take orders, give information and document reservations.
- Assisted managers with quickly resolving service- and food-related issues.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Opened and closed seating sections according to volume of guests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Completed daily side work and opening and closing duties without fail.
- Used cash registers and credit card machines to cash out customers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Delivered pick-up and curbside orders to guests.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
General Laborer
Station 66
Battle Creek, MI
04.2022 - 11.2022
- Assisted team members with tasks that require group effort.
- Performed quality checks on products and materials to identify any defects.
- Performed general housekeeping and cleaning tasks.
- Handled supply and equipment inventories and distribution for workers.
- Ran food.
- Customer service.
- Worked cash register
Education
Lakeview High School
Battle Creek, MI05.2025
Skills
- Check Payment Processing
- Cleaning and Sanitation
- Fast learner
- Performance Improvement
- Cool Under Pressure
- Service Quality
- Energetic and Outgoing
- Guest Interaction
- Credit Card Transaction Processing
- Guest Accommodations
Timeline
Host/ Carry Out
Bob Evans
04.2023 - Current
General Laborer
Station 66
04.2022 - 11.2022
Lakeview High School