Alyssa Davis
Summary
Dynamic leader with proven expertise in inventory management and team leadership, honed at Ulta Beauty Inc. and Chipotle Mexican Grill. Excelled in enhancing merchandise presentation and customer service, significantly boosting sales and customer satisfaction. Skilled in problem-solving and attention to detail, adept at driving team performance and achieving operational excellence.
Overview
5
5
years of professional experience
Work History
Merchandise Manager
Ulta Beauty Inc.
08.2023 - Current
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Lead a task team of 5-10 associate on day to day operational needs, including completing the shipment process in the allotted time.
Beauty Advisor
Ulta Beauty Inc.
08.2021 - 08.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Service Manager
Chipotle Mexican Grill
08.2019 - 08.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Education
High School Diploma -
Grandview High School
Aurora, CO05-2021
Skills
- Inventory management
- Merchandise presentation
- Cash handling
- Team leadership
- Customer service
- Attention to detail
- Time management
- Problem-solving abilities
Timeline
Merchandise Manager
Ulta Beauty Inc.
08.2023 - Current
Beauty Advisor
Ulta Beauty Inc.
08.2021 - 08.2023
Service Manager
Chipotle Mexican Grill
08.2019 - 08.2021
High School Diploma -
Grandview High School