Alyssa Davis
Zephyrhills,FL
Summary
Dynamic and results-driven marketing professional with a Bachelor of Science in Marketing from the University of South Florida. Leveraging over four years of customer service and team leadership experience, I bring a proven ability to understand target audiences and craft tailored messaging that drives engagement and sales. My experience in the hospitality and retail industries has honed my skills in effective communication, team training, and customer relationship management. With a meticulous eye for detail and a passion for delivering exceptional service, I am ready to contribute innovative marketing strategies and a customer-focused approach to a forward-thinking organization.
Overview
5
5
years of professional experience
Work History
Server
Applebee's Neighborhood Bar & Grill
06.2020 - Current
- Understood target audience preferences and delivered tailored messages to drive engagement to increase sales and guest relations
- Utilized suggestive selling techniques to achieved sales targets during shifts
- Guided and mentored team members in customer service skills as head trainer
- Trained all car-side employees in operations and procedures
- Provided exceptional customer service, addressing inquiries and concerns to ensure a positive dining experience
- Maintained thorough knowledge of health and sanitation standards and verified that the food and service area fully complied
Server
Cracker Barrel Old Country Store
01.2021 - 11.2022
- Trained all car-side employees in operations and procedures.
- Provided exceptional customer service, addressing inquiries and concerns to ensure
a positive dining experience - Maintained thorough knowledge of health and sanitation standards and verified
that the food and service area fully complied
Pharmacy Technician
Publix
04.2021 - 04.2022
- Communicated effectively with patients and healthcare professionals to ensure understanding of medication instructions and guidelines
- Meticulous attention to detail demonstrated by accurately dispensing and labeling medication
- Respected customer's privacy by maintaining strict confidentiality and upheld all local HIPA laws
Education
Bachelors of Science - Marketing
University of South Florida
Tampa, FL12.2024
Skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
- Task prioritization
- Multitasking and organization
- Reliable and responsible
- Adaptable and flexible
- Cool under pressure
- Problem-solving
- Excellent communication
- Order management
- Team leadership
Timeline
Pharmacy Technician
Publix
04.2021 - 04.2022
Server
Cracker Barrel Old Country Store
01.2021 - 11.2022
Server
Applebee's Neighborhood Bar & Grill
06.2020 - Current
Bachelors of Science - Marketing
University of South Florida
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