Customer-savy employee accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
2
2
years of professional experience
Work History
To Go Host/Crew Trainer
Texas Roadhouse
06.2021 - 06.2023
Taking orders, handling a register (both cash and card payments), and issuing credit
Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Taught new team members correct procedures for all areas of operations.
Trained other employees in customer service, food safety, and performance requirements.
Team Member/Cashier
Hardees
01.2021 - 06.2021
Taking orders through POS, handling a cash register, and issuing credits.
Learned all required tasks quickly to maximize performance.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.