Alyssa Diaz
Lawrence,KS
Summary
Dynamic and motivated student seeking flexible part-time employment, particularly weekend and evening. Eager to leverage strong interpersonal skills and a proactive attitude in a fast-paced work environment. Committed to delivering exceptional service while balancing academic responsibilities. Prepared to contribute positively to a team and adapt quickly to new challenges.
Overview
4
4
years of professional experience
Work History
Barista/ Barista Trainer
Starbucks
09.2022 - Current
- Prepared and served a variety of beverages while following standardized recipes.
- Maintained cleanliness and organization of the work area to promote efficiency.
- Trained new baristas on equipment use, improving team performance and confidence levels.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Manager in Training
Culver’s Restaurant
01.2022 - 09.2022
- Delegating tasks to crew members to ensure the shift runs smoothly
- Interact pleasantly with guests to deliver quality customer service
- Enter orders into the computer system to send order details to kitchen, mentioning customer’s special requests and food allergies
- Night time closing to include restocking, cleaning and making sure the kitchen and front are ready for the morning shift
Education
Psychology, Applied Behavioral Science
University of Kansas
Lawrence, KS12-2027
Skills
- Customer service skills
- Time management
- Problem-solving
- Organization skills
- Communication
- Friendly and outgoing
Timeline
Barista/ Barista Trainer
Starbucks
09.2022 - Current
Manager in Training
Culver’s Restaurant
01.2022 - 09.2022
Psychology, Applied Behavioral Science
University of Kansas