Alyssa Diaz
Orlando
Summary
Detail-oriented professional skilled in client appointment scheduling and record management. Committed to enhancing service delivery and customer satisfaction through effective problem resolution and support.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
The Women's Center, Inc
Orlando
01.2026 - Current
- Coordinated client appointments at The Women's Center, Inc., ensuring timely access to services.
- Maintained accurate records of client interactions and services, facilitating effective follow-up and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided administrative support by filing documents and organizing records, enhancing document retrieval efficiency.
Cafe Server
Forty Carrots
Orlando
06.2025 - 12.2025
- Provided excellent customer service in fast-paced cafe environment.
- Took customer orders accurately and efficiently.
- Maintained cleanliness of dining area and service counter.
Psychosocial Rehabilitation Intern
Positive Behavioral Solutions
Orlando
05.2025 - 10.2025
- Implemented behavior intervention plans for clients, contributing to individualized care under supervision.
- Collected and analyzed data for client progress reports, aiding in treatment evaluations.
- Facilitated group sessions to promote social skills and interaction.
- Documented client interactions and maintained accurate records, ensuring compliance with program standards.
Registered Behavior Technician
Maxim Healthcare
Orlando
03.2025 - 10.2025
- Implemented individualized behavior intervention plans for clients with developmental disabilities.
- Collected and analyzed data to monitor client progress and behavior changes.
- Collaborated with multidisciplinary team to improve service delivery strategies.
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12-2023
Skills
- Client appointment scheduling
- Record management
- Data analysis
- Group facilitation
- Relationship management
- Conflict resolution
- Intervention planning
Timeline
Administrative Assistant
The Women's Center, Inc
01.2026 - Current
Cafe Server
Forty Carrots
06.2025 - 12.2025
Psychosocial Rehabilitation Intern
Positive Behavioral Solutions
05.2025 - 10.2025
Registered Behavior Technician
Maxim Healthcare
03.2025 - 10.2025
Bachelor of Science - Psychology
University of Central Florida