Alyssa Eckert
Stanley,VA
Summary
Seeking opportunity to apply my varied educational and work experience in a career advancement setting.
Overview
3
3
years of post-secondary education
12
12
years of professional experience
Work History
Administrative Assistant III
Fairfax County Government-Land Development Services
Fairfax, USA
01.2021 - Current
- Provided administrative support to the Facilitation and Addressing Center, assisting with various tasks to ensure smooth operations.
- Executed report generation using P.A.W.S (Plans and Waivers) for default (7-day), 30-day, and 60-day timelines, communicating site plans to customers, site supervisors, and engineers to ensure informed decision-making.
- Maintained employee attendance sheet via SmartSheet to track employee work status, facilitating accurate daily records for branch chief and financial specialist.
- Ability to use P.L.U.S (Planning and Land Use System) to manage land development records.
- Demonstrated proficiency in Microsoft Office, utilizing applications for document creation, data management, and communication to streamline administrative processes.
- Along with my duties in BAC (Bonds and Agreements Center), I am also in charge of making the proper adjustments to employees’ time within FOCUS so their time is correct and up to par.
- Use of proper proofreading techniques when reviewing documents and other records to ensure the quality of them is up to Fairfax County and LDS's required standards.
- Use proper Fairfax County, State, and LDS policies to properly scan and file/ discard documents or records that may require such actions.
- Within FAC I process payments and enter permits into DEQ's (Virginia Department of Environmental Quality) system along with assisting customers/contractors with VPDES (Virginia Pollutant Discharge Elimination System) permits.
- Along with managing VPDES permits, I also manage Excel spreadsheets for a variety of Proffers.
- Will do walkthroughs of F.I.D.O. with customers if they are struggling to navigate through F.I.D.O. so they are able to properly apply for permits.
Administrative Assistant II
Fairfax County Government-Land Development Services
Fairfax, USA
01.2020 - 01.2021
- Contributed to the CET (Customer Experience Team) for Land Development Services by answering emails, phone calls, and virtual appointments to assist customer inquiries.
- Supported CET (Customer Experience Team) members by providing administrative assistance to enhance team success.
- Use proper proofreading techniques when reviewing documents and other records to ensure the quality of them is up to Fairfax County and LDS's required standards.
- Use and walk customers through databases such as F.I.D.O (Fairfax Inspection Database Online) and ProjectDox to assist them with their permit and any other inquiries they may have.
- Maintain employee attendance sheet via SmartSheet to ensure whether employees are in-office, tele-working, out-of-office, or other reasons; upon completion by supervisors, sheets are sent over to branch chief and financial specialist for their daily record.
- Utilized P.A.W.S (Plans and Waivers) to extract default (7 day), 30-day, and 60-day reports and shared site plans with customers, site supervisors, and engineers through email.
- Maintain a safe and healthy work environment using LDS and Fairfax County safety procedures, guidelines, and training.
- Utilized Microsoft Office tools to enhance productivity and facilitate communication.
- Streamlined recruitment process to ensure effective hiring and maintain candidate confidentiality. and obtain confidentiality with candidates’ personal information.
Engineering Aide
Fairfax County Government-Land Development Services
Fairfax, USA
01.2020 - 12.2020
- Gained knowledge of development processes and permitting applications to enhance project initiatives.
- Cultivated understanding of administrative functions to support technical review staff.
- Developed understanding of administrative functions to assist technical review staff effectively.
- Provided support to customers in completing permit applications effectively.
Office Manager
Teresa L. Delawter M.D. P.C.
Haymarket, USA
01.2019 - 12.2020
- Prepared reports and letters while resolving client complaints and queries to enhance communication.
- Supervised administrative staff, managed correspondence, and completed medical coding based on doctor's diagnoses to ensure accurate patient records.
- Facilitated communication regarding personnel actions and procedures to ensure compliance with office standards. to doctor regarding company policies, personnel actions, and certain procedures that should take place.
- Utilized QuickBooks Desktop to manage daily transactions and perform batch invoicing efficiently. in QuickBooks Desktop to manage daily transactions and batch invoicing.
- Works in compliance with various pharmacies, health insurance companies, and other medical facilities regarding patients’ needs.
- Generated dictations to provide clear and precise patient information for medical records. for doctor's record for each specific patient. As well as composing paperwork for the doctor’s approval and signature.
- Oversaw administrative functions including filing, managing client files and financial statements, scheduling doctor's appointments, and addressing client phone calls to streamline office operations.
- Works in compliance with various pharmacies, health insurance companies, and other medical facilities regarding patients’ needs.
Administrative Assistant
Falls Run Stone & Stucco
Fredericksburg, USA
01.2015 - 12.2019
- Consulted with customers on design elements to ensure job specifications were met.
- Monitored product purchases and inventory levels in the warehouse.
- Engaged with customers to gather insights on their design requirements. concerning design elements for specific jobs.
- Demonstrated proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel. (Word, PowerPoint, excel)
- Addressed customer needs and resolved complaints, effectively diffusing escalating situations related to product availability.
Education
AAS - Administration of Justice
Northern Virginia Community College
Woodbridge, VA 08.2011 - 05.2014
High School Diploma -
Orange County High School
Orange, VASkills
- Report generation
- Permit processing
- Data reporting
- Document organization
- Data entry
- Microsoft Office
- Recordkeeping
- Customer service
Focus
Seeking opportunity to apply my varied educational and work experience in a career advancement setting.
Timeline
Administrative Assistant III
Fairfax County Government-Land Development Services
01.2021 - Current
Administrative Assistant II
Fairfax County Government-Land Development Services
01.2020 - 01.2021
Engineering Aide
Fairfax County Government-Land Development Services
01.2020 - 12.2020
Office Manager
Teresa L. Delawter M.D. P.C.
01.2019 - 12.2020
Administrative Assistant
Falls Run Stone & Stucco
01.2015 - 12.2019
AAS - Administration of Justice
Northern Virginia Community College
08.2011 - 05.2014
High School Diploma -
Orange County High School