Alyssa Enzwiler
Tenn Pin Alley
Columbia,TN
4
years of professional experience
1
Certification
Adaptable professional with experience coordinating events, managing reservations, and supporting fast-paced customer service. Known for strong issue resolution, clear communication, and teamwork that helps keep events running smoothly and customers satisfied.
Work History
Sales Coordinator
2 Years 4 Months- Coordinated sales orders and ensured accurate entry into scheduling and tracking systems.
- Managed customer inquiries and resolved booking details with prompt, professional communication.
- Updated order status and account records to support smooth sales operations.
- Scheduled events and reservations while balancing customer needs and venue availability.
- Collaborated with sales staff to follow up on leads and confirm details.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Collaborated with other managers to plan event menus, staff schedules, and event ideas.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
Party Host
2 Years 4 Months- Greeted families, confirmed reservations, and guided groups through party schedules and venue activities.
- Monitored guest needs throughout parties, resolving requests quickly and maintaining smooth flow.
- Coordinated birthday party setups, ensuring lanes, tables, and event spaces were ready before guest arrival.
- Managed food and beverage service during events, maintaining timely delivery and order accuracy.
- Communicated with front desk, arcade staff, and kitchen staff to align timing for games, meals, and celebrations.
- Trained new hosts on party procedures, customer service standards, and event preparation routines.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
Sandwich Artist
1 Year 7 Months- Prepared custom sandwiches and salads according to customer specifications and Subway recipes.
- Maintained ingredient freshness, organized prep areas, and rotated stock using FIFO practices.
- Followed food safety, sanitation, and temperature procedures to support compliance standards.
- Operated the POS system to process orders, payments, and accurate order modifications.
- Trained new crew members on sandwich build standards, portioning, and station setup.
- Cleaned equipment, counters, and dining areas to maintain organized, customer-ready store conditions.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Education
Bachelor of Arts - Communications
- MTSU Cosplay Club Member from August 2024-May 2026
- Dean's List: 1st Semester for August 2025
High School Diploma
- Extracurricular Activities: Theatre
- Honor Roll: All semesters from 2023-2024
- Awarded: Trip to Washington, DC for writing assignment
Skills
Scheduling
Event coordination
Customer communication
Issue resolution
Sales motivation
Upselling strategies
Goals and performance
Managerial skills
Team collaboration
Accomplishments
Promoted into sales coordinator position in just 2 months of coordinating while new manager was getting trained.
Certification
OSHA certified
TABC licensed
Timeline
Sales Coordinator
Tenn Pin Alley
06.2024 - CurrentRead More
Party Host
Tenn Pin Alley
06.2024 - CurrentRead More
Sandwich Artist
Subway
08.2022 - 03.2024Read More
Middle Tennessee State University
Bachelor of Arts from Communications
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Alvin C. York Institute
High School Diploma
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