ALYSSA FAIRCHILD
GLENDALE,AZ
Summary
Energetic, Highly motivated professional with 10+ years in leadership with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Leader
Raising Cane’s LLC
Phoenix, AZ
05.2022 - Current
- Direct and oversee operations to ensure productivity and high level of customer satisfaction
- Assist in Bird Specialist and Certified Trainer programs
- Develops and implements new incentives to drive employee motivation and productivity
- Oversee shift managers areas of responsibility as well as conduct perfect shift assessments and regular 1 on 1s about performance, strengths opportunities and goals
- Scheduling 60+ employees, hiring and orientations
- Training shift managers for other Canes restaurants.
General Manager
McDonald's
Phoenix, AZ
04.2021 - 05.2022
- Hiring, training and coaching new team members and manager trainees
- Collaborated with the assistant manager to develop strategies for achieving sales and profit goals
- Established and managed effective controls for labor and inventory costs.
Department Manager
McDonald's
Phoenix, AZ
09.2014 - 04.2021
- Efficiently met business targets to provide streamlined operations performance
- Improved morale and productivity of team members through implementing systems and routines
- Adhere to regulations of health department
- Coordinate with management team to develop strategic plans to increase productivity and improve customer service
- Manage Bill Payments with accounting as well as upkeep of store files and end of month paperwork
- Train, Develop and coach Department Managers for the market.
Certified Medical Assistant
Papago Buttes Pediatrics
Scottsdale, AZ
05.2019 - 06.2020
- Document and maintain patient information in Athena
- Obtain and record accurate vitals and patient history
- Administer vaccines to patients 1 month – 19 years old
- Update patient vaccine records
- Knowledge of Medical Terminology
- Prepared lab samples for testing
- Maintain lab and exam rooms.
Education
Business Management Program Graduate -
Hamburger University
01.2021
Certified Medical Assistant/Phlebotomy Program Graduate -
01.2019
Glendale Community College
Skills
- Operations Management
- Schedule Development
- Goal-Oriented
- Team Building and Leadership
- Training and Coaching
- Communication Skills
- P&L Management
Accomplishments
- CPR/BLS
- ServSafe & Proctor
Timeline
Assistant Restaurant Leader
Raising Cane’s LLC
05.2022 - Current
General Manager
McDonald's
04.2021 - 05.2022
Certified Medical Assistant
Papago Buttes Pediatrics
05.2019 - 06.2020
Department Manager
McDonald's
09.2014 - 04.2021
Business Management Program Graduate -
Hamburger University
Certified Medical Assistant/Phlebotomy Program Graduate -
Glendale Community College