Alyssa Fairweather
Fair Play,MO
Summary
Dynamic Server/Manager at Brooklyns BBQ, adept in team training and restaurant operations, significantly enhanced customer service and sales targets. Excelled in operating system management and crew coordination, fostering guest loyalty through effective complaint resolution. Skillfully trained servers, ensuring high-quality food service and cleanliness standards. Results-driven food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems.
Overview
7
7
years of professional experience
Work History
Server/Manager on Duty
Brooklyns BBQ
09.2016 - 01.2024
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests
Education
High School Diploma -
Centennial High School
Bakersfield, CA05.2008
Skills
- Operating system management
- Team Training
- Backup Management
- Crew Coordination
- Restaurant Operations
Timeline
Server/Manager on Duty
Brooklyns BBQ
09.2016 - 01.2024
High School Diploma -
Centennial High School
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