Alyssa Ferry
Dearborn
Summary
Professional sales leader skilled in driving market growth and delivering results. Proven ability to develop and execute strategic plans, build strong client relationships, and lead high-performing teams. Adaptable, dependable, and focused on achieving targets through effective team collaboration and innovative approaches. Strong communicator with expertise in market analysis, negotiation, and customer engagement.
Overview
11
11
years of professional experience
Work History
Market Sales Manager
2020 Companies/Samsung
Detroit, MI
12.2025 - Current
- Developed and executed strategic sales plans to enhance market penetration and product visibility.
- Analyzed market trends to identify opportunities for growth and competitive positioning.
- Trained and mentored sales teams on best practices in customer engagement and service excellence.
- Collaborated with cross-functional teams to align marketing strategies with sales objectives.
Kitchen Designer
Lowe’s Home Improvement
Allen Park, MI
08.2024 - 12.2025
- Provided information about products and services available to customers.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Maintained an organized system for tracking customer interactions and feedback.
Department Supervisor
The Home Depot
Allen Park, MI
01.2016 - 08.2024
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Monitored metric performance through analysis of reports and comparison to previous years.
- Built relationships with customers to provide assistance and collect feedback to optimize operations.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Delegated tasks appropriate to individual employees to provide development opportunities.
Education
High School Diploma -
Edsel Ford High School
DearbornSkills
- Process and Procedure Development
- Delegation and Supervision
- Handling Complaints and Inquiries
- Reporting and Performance Analysis
- Team Building and Motivation
- Recruitment and Training
- Health and Safety Procedures
- Customer Relations
- Leadership Skills
- Employee Training
- Relationship Building
- Critical Thinking
Timeline
Market Sales Manager
2020 Companies/Samsung
12.2025 - Current
Kitchen Designer
Lowe’s Home Improvement
08.2024 - 12.2025
Department Supervisor
The Home Depot
01.2016 - 08.2024
High School Diploma -
Edsel Ford High School