Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alyssa Filus

Pittsburgh ,PA

Summary

Dynamic and dedicated professional with experience in multiple servicing fields such as healthcare, retail, and food service. I am skilled in effective multitasking and safe food handling, I excel in creating a welcoming environment while addressing patient needs with empathy. Proven ability to resolve complaints and enhance guest satisfaction through attentive service and sanitation practices.

Overview

3
3
years of professional experience

Work History

Patient Hostess

Forbes Regional Hospital
09.2024 - Current

•Take inpatient orders on hospital units

•Ensure chosen meals accommodate allergies, diet orders, and other specifications

•Practice safe sanitation to help the health of those serving and being served.

•Build and serve patient trays using a double identification technique.

•Restock condiments, drinks, dishes, and supplements in the kitchen during downtime.

•Work to accommodate inpatient complaints and problem solve to give the best hospital stay.

Restaurant Server

Johnnys Italian Dining
04.2023 - 08.2024
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Greeted new customers, discussed specials, and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Cashier

Platos's Closet
04.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Woodland Hills Senior Highschool
Pittsburgh, PA
06.2023

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Cleaning and sanitation
  • Guest engagement
  • Safe food handling

Accomplishments

I was awarded employee of the month at Forbes Regional Hospital after only 4 months of working. This was given to me after being deemed a very reliable and enthusiastic employee. This was very important to me since I work everyday to have a good relationship with coworkers to aid a positive work environment

Timeline

Patient Hostess

Forbes Regional Hospital
09.2024 - Current

Restaurant Server

Johnnys Italian Dining
04.2023 - 08.2024

Cashier

Platos's Closet
04.2022 - 04.2023

High School Diploma -

Woodland Hills Senior Highschool
Alyssa Filus