Jade Tavarez
Natrona Heights,PA
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient time management. Knowledgeable about providing exceptional customer service and multitasking, while handling menu orders and dietary arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
Work History
Patient Hostess
Allegheny Health Network
07.2022 - Current
- Assisted with menu explanations, providing knowledgeable recommendations to enhance patient experience.
- Maintained cleanliness and organization of kitchen area
- Handled guest inquiries and concerns, delivering exceptional customer service to enhance satisfaction.
- Collaborated with dieticians and kitchen staff to ensure smooth communication during busy periods.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, delivering patient trays, and performing tasks asked of me by my supervisors
- Trained new hostesses on customer service best practices and hospital policies to maintain high standards of service.
- Answered phone calls to take orders, give information and handle any concerns.
Education
Bachelor of Science - Finance
Penn State World Campus
Natrona Heights, PA05-2028
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Customer service expertise
- Interactive communication skills
- Complaint handling
- Detail-oriented
Timeline
Patient Hostess
Allegheny Health Network
07.2022 - Current
Bachelor of Science - Finance
Penn State World Campus
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