Breanna Harrison
Jackson,MS
Summary
Compassionate and knowledgeable medical assistant, with practical experience in patient care, clinical procedures, and administrative tasks. Possess strong interpersonal skills, adept at building rapport with patients of all ages while efficiently assisting physicians with examinations and procedures. Showcase adaptability in fast-paced healthcare environments, demonstrating commitment to providing top-quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Hostess
Mississippi Sports Medicine And Orthopaedic Center
Flowood, MS
03.2023 - 11.2024
- Collaborated with medical staff to facilitate smooth patient flow throughout the center.
- Greeted guests warmly upon arrival, seating them promptly.
- Provided support during peak hours to enhance overall patient experience effectively.
Customer Care Associate
Teleperformance USA
Jackson, MS
04.2021 - 03.2023
- Provided exceptional support to customers via phone and chat channels.
- Maintained updated knowledge of products and services offered by the company.
- Responded promptly to emails, chats and other forms of communication.
Customer Service Representative
ContinuumGlobal
Jackson, MS
07.2020 - 04.2021
- Handled escalated complaints with professionalism and empathy.
- Contacted customers about potential service upgrades, new services and account changes.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Education
Medical Assisting -
Delta Technical College
Ridgeland, MS11-2025
High School Diploma -
Jim Hill High School
Jackson, Ms05-2014
Skills
- Customer service
- Patient care
- Medical terminology
- Electronic health records
- Time management
- HIPAA compliance
- Anatomy
- Vital sign monitoring
- Patient assessment
- Medical records confidentiality
- Venipuncture techniques
Accomplishments
- National Technical Honors Society
Certification
- AHA CPR Certified
Timeline
Patient Hostess
Mississippi Sports Medicine And Orthopaedic Center
03.2023 - 11.2024
Customer Care Associate
Teleperformance USA
04.2021 - 03.2023
Customer Service Representative
ContinuumGlobal
07.2020 - 04.2021
Medical Assisting -
Delta Technical College
High School Diploma -
Jim Hill High School