Alyssa Flusche
Estero,FL
Summary
I am a dependable server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Hooters Inc.
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Puppy Sales Counselor
Petland
08.2021 - 06.2022
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Pathlight Preparatory
Celebration, FL05.2021
Skills
- Workflow Coordination
- Guest Inquiries
- Service-Orientation
- Customer Service and Rapport
Certification
Microsoft Word Certified
Microsoft Powerpoint Certified
Microsoft Excel Certified
Timeline
Server
Hooters Inc.
05.2022 - Current
Puppy Sales Counselor
Petland
08.2021 - 06.2022
High School Diploma -
Pathlight Preparatory