Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Timeline
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Alyssa Fox

Leander

Summary

Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments. Experiences in high school have provided a well-rounded employee with digital media and communication experiences, including work with Adobe Photoshop and InDesign, photography, live social media updates on X and Instagram, and written content.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Dbat Cedar Park
Cedar Park
03.2025 - Current
  • Managed customer memberships utilizing the Dbat software system.
  • Assisted with social media for the facility, including Instagram and Facebook.
  • Sold different levels of memberships to customers.
  • Answered phones regarding lessons, trainings, and memberships.
  • Checked customers in for training and lessons.
  • Sold Rawlings and Easton, Perfect Game, and Dbat equipment and clothing items.
  • Booked out baseball and softball lessons with instructors.
  • Loaned equipment, such as bats, helmets, and other essentials, to customers.
  • Cleaned equipment, and made sure the facility was held to a clean and maintained standard.
  • Helped manage summer camps.
  • Enforced facility policies regarding the use of pitching machines and equipment.

Sales Associate

Rally House
Cedar Park
10.2024 - 03.2025
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Engaged with guests to understand and anticipate customer service needs.

Shift Leader and Manager

Bahama Buck's
Leander
07.2023 - 09.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Counted money at the end of the night, ensured the balance was correct.
  • Distributed Pay Check's to employees.
  • Handled Customer Dissatisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed Drive-Thru Window.
  • Had keys to the shop, opened and locked up the shop.

Education

HIGH SCHOOL DIPLOMA -

Cedar Park High School
Cedar Park, TX
05.2025

Bachelor of Arts - Sports Communications

Quinnipiac University
Hamden, CT

Skills

  • Communication
  • Staff Collaboration
  • Experience with Adobe Programs
  • Photography
  • Customer Service
  • Leadership
  • Problem Solving
  • Employee Relationships
  • Money Handling
  • Punctuality

Certification

Food Handlers Card

Affiliations

  • Editor in Chief of Cedar Park High School Yearbook
  • Photographed the 6A State Track Championship for the University Interscholastic League
  • Photographed a number of state events for the yearbook including 5A Girls Basketball and 5A Girls Soccer Championships
  • Social Media Manager of CPHS News on Instagram and X
  • Lead Sports Photographer for Cedar Park High School Yearbook
  • Staff Writer for the Cedar Park High School Newspaper, The Wolfpack
  • Sports Writer for the Cedar Park High School Newspaper, The Wolfpack
  • UIL Journalism Writer
  • Would occasionally operate Game Changer and keep books for local high school baseball teams

Accomplishments

  • Placed 2nd in State in Feature Writing for UIL Journalism in 2025
  • Was on editing team for "TBD" yearbook, won a Gold Crown from CSPA
  • Earned a number of awards for work in all three yearbooks and with the newspaper from associations such as Quill & Scroll, the CSPA, UIL ILPC, and Best of Student Newspapers Online

Timeline

Front Desk Receptionist

Dbat Cedar Park
03.2025 - Current

Sales Associate

Rally House
10.2024 - 03.2025

Shift Leader and Manager

Bahama Buck's
07.2023 - 09.2024

HIGH SCHOOL DIPLOMA -

Cedar Park High School

Bachelor of Arts - Sports Communications

Quinnipiac University

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