Smit Patel
Riverside,CA
Summary
Great with people as a leader. Great social connection. Work very well within a team. Will put all my effort when working at the company. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated front desk and cashier with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
UC Irvine
2022.11 - 2023.06
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
CASHIER
BIG 5 SPORTING GOODS
2020.11 - 2022.11
- Greeted customers into the stores
- Made sure to clean the register at the end of my shift
- Organized misplaced items, Vacuumed, and closed gates when I was on closing shift
- Presented best solutions to customers
- Made 50+ sales every shift
- Every customer was satisfied with my customer service.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Receptionist
Cypress College
2021.08 - 2022.09
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Education
Bachelor of Arts - Psychological Science
University of California, Irvine
Irvine, CA06.2025
Associate of Arts - Psychology
Cypress College
Buena Park, CA05.2022
High School Diploma -
Savanna High School
Anaheim, CA05.2020
Skills
- Communication
- Leadership
- Working in crowds
- Self-starter
- Thrives Under Pressure
- Bilingual (Gujarati)
- Problem Solving
- Good with technology
- Organizational
- Time Management
- Customer Service
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Scheduling
- Appointment Scheduling
- Verbal and written communication
- Scheduling appointments
- Office Organization
- Oral and writing communication
- File Organization
- Initiative-taking
- Work Prioritization
- Sensitive information handling
- Filing
- Front Office Management
- Complex Problem-Solving
- Issue handling
- Office Administration
- Confidentiality handling
- Skilled in [Software]
Volunteer Experience
- Lions club, 2 years, Set up events and assigned tasks, Recorded all tasks completed
- The Red Cross club, 2 years, Taught leadership skills explained events, Used social media to find more volunteers
- FBLA club, 2 years, Helped new members work in crowds, Set up computers and slides on events
Timeline
Front Desk Receptionist
UC Irvine
2022.11 - 2023.06
Receptionist
Cypress College
2021.08 - 2022.09
CASHIER
BIG 5 SPORTING GOODS
2020.11 - 2022.11
Bachelor of Arts - Psychological Science
University of California, Irvine
Associate of Arts - Psychology
Cypress College
High School Diploma -
Savanna High School