Alyssa Gabrielson
Santee,CA
Summary
Energetically contributed to past work environments by mastering multitasking and enhancing guest experiences, demonstrating exceptional customer service and cash handling abilities. Cultivated relationships and led by example in team collaboration and training, significantly boosting productivity and customer satisfaction. Showcases a blend of leadership and decision-making skills, underpinning a strong work ethic and dedication to excellence in the hospitality sector.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Janet’s Cafe And Deli
Santee, CA
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Bakery Assistant
Southern Flour Bakery
Columbus, MS
10.2021 - 01.2023
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Server
Oaks Tavern And Kitchen
Santee, SC
05.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate Of Applied Science - Paralegal Studies
Cuyamaca College
El Cajon, CASkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Food Running
- Sales Techniques
- Guest Relations Management
Certification
Food handler certified
Drink safety certified
Timeline
Server
Janet’s Cafe And Deli
03.2023 - Current
Bakery Assistant
Southern Flour Bakery
10.2021 - 01.2023
Server
Oaks Tavern And Kitchen
05.2021 - 10.2021
Associate Of Applied Science - Paralegal Studies
Cuyamaca College