Alyssa Garcia
Corpus Christi
Summary
Dynamic professional with a proven track record at Texas Department of Child Protective Services, showcasing expertise in legal research and exceptional client interaction. Excelled in maintaining case confidentiality and employing effective communication to foster client trust. Demonstrated ability to multitask and maintain organization, contributing to significant case progress and client satisfaction.
Experienced with client advocacy, resource coordination, and case management. Utilizes strong interpersonal skills to build trust and support clients effectively. Track record of navigating complex social service systems to achieve positive outcomes.
Overview
5
5
years of professional experience
Work History
Caseworker
Texas Department of Child Protective Services
08.2024 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
Paralegal
Herrman and Herrman Law
08.2023 - 08.2024
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Case Manager
Thomas J. Henry Law
01.2022 - 08.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Certified Nursing Assistant
Christus Shohn Shoreline
05.2020 - 11.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Education
Bachelor of Science - Biology
Texas Southern University
Houston, TX05-2020
High School Diploma -
St. John Paul II High School
Corpus Christi, Tx05-2016
Skills
- Case information confidentiality
- Legal research
- Organization and multitasking
- Patient care
- Client interaction
- Proficient in MS office
- Documentation and reporting
- Reliable team player
- Highly effective communication
- Client communication
Timeline
Caseworker
Texas Department of Child Protective Services
08.2024 - Current
Paralegal
Herrman and Herrman Law
08.2023 - 08.2024
Case Manager
Thomas J. Henry Law
01.2022 - 08.2023
Certified Nursing Assistant
Christus Shohn Shoreline
05.2020 - 11.2020
Bachelor of Science - Biology
Texas Southern University
High School Diploma -
St. John Paul II High School
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