Alyssa Garrett
Pensacola
Summary
Experienced with optimizing service operations and improving customer satisfaction. Utilizes team leadership and strategic planning to enhance service delivery. Track record of problem-solving and effective communication in high-pressure environments.
Professional service leader with strong focus on team collaboration and achieving results. Skilled in problem-solving, customer relations, and process optimization. Adaptable to changing needs and reliable in delivering high-quality outcomes. Known for effective communication, conflict resolution, and driving continuous improvement initiatives.
Overview
6
6
years of professional experience
Work History
Parts Sales Manager
AutoZone
06.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Assisted customers in selecting appropriate auto parts based on vehicle specifications.
- Maintained inventory accuracy through regular stock checks and organization of parts displays.
- Supported sales team by processing transactions and managing point-of-sale systems effectively.
- Developed product knowledge to guide customers in making informed purchasing decisions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Service Manager/ Store Manager
Mavis Tires and Brakes
08.2022 - 09.2025
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Assisted in training staff on service protocols and operational procedures.
- Implemented feedback mechanisms to enhance service quality and address client concerns.
- Coordinated scheduling and resource allocation for optimal team performance.
- Resolved customer issues promptly, fostering positive relationships and repeat business.
Helper
Zellner Remodeling
05.2019 - 12.2021
- Assisted in demolition and installation of residential structures, ensuring adherence to safety protocols.
- Collaborated with team members to execute remodeling projects efficiently and effectively.
- Operated hand and power tools, maintaining high standards of quality control throughout tasks.
- Supported project leads by coordinating materials and supplies for timely job completion.
Education
GED -
Polaris Night School
Woodstock Ga05-2020
Skills
Computers
People Communication
Leadership
Team Player
Intuitive
Fast learner
Problem Solver
Timeline
Parts Sales Manager
AutoZone
06.2025 - Current
Service Manager/ Store Manager
Mavis Tires and Brakes
08.2022 - 09.2025
Helper
Zellner Remodeling
05.2019 - 12.2021
GED -
Polaris Night School