Alyssa Gomez
Tucson,AZ
Summary
Knowledgeable revenue cycle candidate with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cash Posting Coordinator
Lifestance Health
07.2023 - 08.2024
- Responsible for correct posting of all daily receipts via paper check, wire and ACH including proper adjustments and reversals
- Researched and resolved discrepancies on accounts for refunds or adjustments
- Identified trends in payment discrepancies, implementing corrective actions to reduce future occurrences.
- Prepared monthly Excel spreadsheets for funds applied during the month
- Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
- Prevented potential revenue loss by identifying duplicate payments or overpayments before finalizing the cash application process.
- Bank research, deposits and transferring 835 payment files
- Identified primary payor for EOBs when a secondary payor is present and posted accordingly
- Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
- Responsible for correctly posting Medicaid and Medicare Capitation Agreement funds
- Optimized the use of Advanced MD for more efficient cash application management.
- Responsible for all transactions within the state of Michigan
Lead Cash Application Specialist
Connections Health Solutions
03.2022 - 07.2023
- Responsible for correct posting of all daily receipts via check, wire and ACH
- Optimized the use of Netsmart for more efficient cash application management.
- Generated monthly billing and posting reports for management review.
- Identified trends in payment discrepancies, implementing corrective actions to reduce future occurrences.
- Reconciled accounts receivable to general ledger.
- Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
- Audited and corrected billing and posting documents for accuracy.
- Prepared monthly Excel spreadsheets for funds applied during the month
- Bank research, deposits and transferring 835 payment files
- Identified primary payor for EOBs when a secondary payor is present and posted accordingly
- Responsible for correctly posting Medicaid and Medicare Capitation Agreement funds
- Cash Data Analysis
- Developed the process for cash posting procedures and a step by step guide to reversal procedures for Netsmart Avatar
- Trained new team members by relaying information on company procedures and safety requirements.
- Enhanced team productivity by providing training on best practices and new software tools. Developed SOPs for payment posting, payment reversals, and troubleshooting balancing errors.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Cash Posting Representative
Tucson Shared Services Center
05.2021 - 03.2022
- Responsible for correct posting of all daily receipts via check, wire and ACH within a 24-hour period
- Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
- Optimized the use of Hyland, HMS, and Athena for more efficient cash application management.
- Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
- Research and solve all pending adjustment cases to reconcile at closing periods
- Maintained productivity standards set by the company
- Identified trends in payment discrepancies, implementing corrective actions to reduce future occurrences.
- Filed reports and posted daily batches in system.
- Audited and corrected billing and posting documents for accuracy.
- Generated monthly billing and posting reports for management review.
- Improved cash application efficiency by implementing automated systems and processes.
Patient Access Representative
Northwest Medical Center
12.2020 - 02.2021
- Obtained necessary signatures for privacy laws and consent for treatment
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
- Developed proficiency in various healthcare software programs for accurate documentation of patient encounters and streamlined workflows within the department.
- Verified patient insurance eligibility and entered patient information into system.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Assisted with administrative tasks such as filing, data entry, and report generation to support streamlined office operations.
- Obtained necessary prior authorizations for patient procedures
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
Bookkeeper
Tucson Bowl (Vantage Bowling Centers)
01.2020 - 12.2020
- Daily accounting of cash flow from previous day’s business
- Prepared daily bank deposit and cash verification reports
- Managing accounts receivable and accounts payable
- Managed monthly spreadsheet of all monetary activity
- Daily accounting of all cash in building including the security safe, petty cash, ATM and vending machines
- Daily inventory of food and beverage
- Performed cashier balancing of front desk, snack bar and bar registers
Revenue Cycle Specialist
Rosa’s Home Health
02.2017 - 01.2020
- Achieved optimal reimbursement rates by verifying insurance coverage, eligibility, benefits, and authorization prior to service delivery
- Maintained clear documentation of all activities related to unpaid claims or denied services.
- Maintained accurate patient account information
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Cash posting duties
- Prepared detailed reports on billing activities and revenue outcomes, providing valuable insights for strategic decision-making.
- Insurance follow up on claim denials
- Met productivity goals for accounts receivable and cash posting
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
- Followed established auditing processes to meet internal and regulatory requirements.
Education
Associate of Applied Science - Accounting
Pima Community College
Tucson, AZ05.2025
High School Diploma -
Bloomfield High School
Bloomfield, NM05.2008
Skills
- Microsoft Excel proficiency
- ERP System Knowledge- AMD, Hyland, Netsmart Avatar, EPIC, Athena, HMS, Meditech
- Intuit QuickBooks
- Bookkeeping
- Claims review
- HIPAA Compliance
- Insurance Verification
- Payment posting
- Interpersonal Skills
- Attention to Detail
- Medical Terminology
- Knowledge of medical coding
Certification
- Notary Public, Arizona, 06/01/24, 06/01/28
- Notary Signing Agent, Arizona, 07/01/24, 07/01/28
Timeline
Cash Posting Coordinator
Lifestance Health
07.2023 - 08.2024
Lead Cash Application Specialist
Connections Health Solutions
03.2022 - 07.2023
Cash Posting Representative
Tucson Shared Services Center
05.2021 - 03.2022
Patient Access Representative
Northwest Medical Center
12.2020 - 02.2021
Bookkeeper
Tucson Bowl (Vantage Bowling Centers)
01.2020 - 12.2020
Revenue Cycle Specialist
Rosa’s Home Health
02.2017 - 01.2020
Associate of Applied Science - Accounting
Pima Community College
High School Diploma -
Bloomfield High School
- Notary Public, Arizona, 06/01/24, 06/01/28
- Notary Signing Agent, Arizona, 07/01/24, 07/01/28
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