ALYSSA GOMEZ
BRIGHTON,CO
Summary
Detail-oriented Assistant Store Manager with expertise in team management and process optimization. Proven ability to enhance store organization and improve customer experience through effective merchandising and employee training.
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Big R
Thorton, CO
2025 - Current
- Implemented merchandising strategies to enhance product visibility and sales.
- Monitored inventory levels, conducting regular stock checks to minimize discrepancies.
- Addressed customer inquiries and complaints, fostering a positive shopping experience.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Department Lead
Big R
Thornton, CO
2021 - 2025
- Supervised daily operations, ensuring compliance with safety protocols and company policies.
- Coordinated team schedules to optimize workflow and maintain productivity levels.
- Trained new employees on operational procedures and safety standards.
- Implemented process improvements that enhanced efficiency across departmental functions.
- Monitored inventory levels, ensuring timely restocking of supplies and materials.
- Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
Team Member
Big R
Thornton, CO
2020 - 2021
- Assisted customers with product inquiries and ensured high levels of satisfaction.
- Operated cash register, processed transactions accurately, and maintained cash drawer integrity.
- Stocked shelves efficiently, ensuring products were organized and displayed attractively.
- Collaborated with team members to meet store goals and enhance customer experience.
Education
High School Diploma -
Riverdale High School
Thornton, COSkills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Store organization
- Store opening and closing
- Store operations
- Team management
Timeline
Assistant Store Manager
Big R
2025 - Current
Department Lead
Big R
2021 - 2025
Team Member
Big R
2020 - 2021
High School Diploma -
Riverdale High School