Alyssa Gonzales
Fort Bliss,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Center Specialist
El Paso Behavioral Health System
2022.11 - Current
- Optimized patient satisfaction, provider time and treatment room utilization by scheduling per protocols.
- Scanned incoming patient related documents into MS4, and communicated with Physicians about admissions.
- Responded to customer calls and emails to answer questions about admission to facility.
- Verified and updated existing patient and insurance information.
- Performed various clerical duties by filing and faxing documents and creating patient databases.
Freezer Worker
Samsung
2020.09 - 2021.05
- Kept refrigerated coolers, store shelves and other displays fully stocked and conditioned according to tag allocation or department standards.
- Practiced preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of items needing repair.
- Labeled, stocked and inventoried department merchandise.
- Assisted with breaking down loads and stocking assigned sections.
Beauty Advisor
Ulta Beauty Inc.
2019.08 - 2020.06
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Trained new staff in product knowledge and customer service protocols.
Restaurant Team Member
El Pollo Loco
2016.06 - 2019.05
- Greeted guests pleasantly and answered menu questions.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Education
No Degree - Humanities
Pikes Peak Community College
Colorado Springs, COAssociate of Arts - Humanities
San Joaquin Delta College
Stockton, CA05.2022
High School Diploma -
Bear Creek High School
Stockton, CA05.2017
Skills
- Microsoft Excel
- Phlebotomy Procedures
- Blood Sample Collection
- Time Management
- Microsoft Outlook
- Bilingual Communications
Certification
CPT 1 (Certified Phlebotomy Technician)
CPR Certified
Additional Information
Saint Joseph’s Medical Hospital Laboratory- Stockton, Ca
- July 15th to July 20th
- Participated in a 40 hour externship in the laboratory at Saint Joseph’s Hospital
- Removed blood specimens from patients through venipuncture
- Processed specimens such as stool, urine and blood
- Accounted for all my patient’s needs
Timeline
Care Center Specialist
El Paso Behavioral Health System
2022.11 - Current
Freezer Worker
Samsung
2020.09 - 2021.05
Beauty Advisor
Ulta Beauty Inc.
2019.08 - 2020.06
Restaurant Team Member
El Pollo Loco
2016.06 - 2019.05
No Degree - Humanities
Pikes Peak Community College
Associate of Arts - Humanities
San Joaquin Delta College
High School Diploma -
Bear Creek High School
CPT 1 (Certified Phlebotomy Technician)
CPR Certified
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