Alyssa Gonzales
Summary
Efficient and adaptable individual with extensive experience in cash handling and customer service. Known for punctuality and the ability to multitask effectively, ready to enhance operational efficiency in a dynamic team environment.
Overview
8
8
years of professional experience
Work History
Event Staff Member
Contemporary Services Corporation.
Los Angeles
01.2026 - Current
- Facilitated event setup and breakdown to ensure seamless operations across various venues.
- Coordinated guest check-in and ticket validation processes to enhance attendee experience.
- Provided excellent customer service to attendees throughout events.
- Oversaw crowd control and enforced safety protocols to maintain a secure environment.
Cashier
Big Lots Stores, Inc.
Montebello
04.2023 - 10.2025
- Managed cash handling procedures to maintain accuracy and security.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained cleanliness and organization of the cashier area throughout shifts.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Cashier
Petco
Montebello
08.2022 - 12.2022
- Provided friendly customer service while processing transactions at the register.
- Assisted customers with product inquiries and recommendations in pet care.
- Handled cash, credit, and gift card transactions accurately during busy hours.
- Stocked shelves with merchandise, ensuring proper placement and visibility of products.
- Managed returns and exchanges while adhering to store policies and procedures.
Cashier/Team Member
Yogurtland
Pico Rivera
12.2021 - 06.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions with receipts, refunds, and credits.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty.
- Promoted new flavors and special offers, increasing customer engagement and sales.
- Maintained cleanliness and organization of service area and equipment.
- Restocked supplies to maintain optimal inventory levels throughout shifts.
- Monitored food safety standards to ensure compliance with health regulations.
Team Member
Yogurtland
Santa Monica
03.2020 - 10.2021
- Greeted customers upon entering the store with friendly demeanor.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Restocked yogurt flavors and toppings, maintaining supply availability for customer satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Monitored expiration dates on food items for freshness assurance.
- Monitored equipment performance and reported issues promptly to minimize downtime.
- Provided training and support to new team members on procedures.
Cashier
Carls Jr.
Monterey Park
08.2018 - 11.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered exceptional customer service by effectively answering questions and resolving concerns.
- Coordinated with team members to facilitate seamless service during peak hours.
- Managed stock levels and organized inventory in front counter to enhance efficiency.
- Assisted with food preparation and maintained cleanliness of work area.
Education
Associate of Arts - Studio Arts
East Los Angeles College
Monterey Park, CA06-2027
High School Diploma -
Montbello High School
Montebello, CA06-2018
Skills
- Customer service
- Cash handling
- Team collaboration
- Multitasking Abilities
- Adaptability and flexibility
- Problem resolution
- Professional demeanor
- Punctual and dependable
- Food and beverage handling
Timeline
Event Staff Member
Contemporary Services Corporation.
01.2026 - Current
Cashier
Big Lots Stores, Inc.
04.2023 - 10.2025
Cashier
Petco
08.2022 - 12.2022
Cashier/Team Member
Yogurtland
12.2021 - 06.2022
Team Member
Yogurtland
03.2020 - 10.2021
Cashier
Carls Jr.
08.2018 - 11.2019
Associate of Arts - Studio Arts
East Los Angeles College
High School Diploma -
Montbello High School