Alyssa Gore
Stockton
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. With over 6 years of management experience, I gained excellent clerical skills, combined with a superior knowledge of the customer service industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
In Shape Fitness
05.2024 - Current
- Handle all members concerns or complaints
- Hired and trained employees to maximize performance
- Manage budget implementations, employee reviews, training, schedules and contract negotiations
- Delegated work to staff, setting priorities and goals.
- Managed team schedule with eye for coverage needs and individual strengths
- Successfully handled all clerical and administrative duties
- Helped team develop specialized projects, events and promotions.
Assistant General Manager
In Shape Fitness
01.2021 - 01.2024
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Organized special events such as promotions or fundraisers to drive business growth.
- Coordinated with the General Manager to develop and implement strategic plans.
- Conducted regular staff meetings to communicate goals, updates, and receive feedback.
- Resolved problems promptly to elevate customer approval.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Assistant Manager
Fitness System Lodi
02.2020 - 01.2021
- Answered multi-line phone systems, responded to inquiries and transferred calls to correct departments
- Scanned and copied personal application documents
- Help organize members files and documents
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Psychology
San Joaquin Delta College
04.2025
Skills
- Microsoft Excel
- Leadership Skills
- Effective Time Management
- Communication
- Computer Skills
- Ability to Multitask
- Customer Service
- Ability to Learn Quickly
- Clerical
Certification
Typing Certificate, Stockton, CA, 03/23, 03/24, 5 minute test- 52 WPM with 99.2% accuracy
Timeline
Assistant General Manager
In Shape Fitness
05.2024 - Current
Assistant General Manager
In Shape Fitness
01.2021 - 01.2024
Assistant Manager
Fitness System Lodi
02.2020 - 01.2021
Psychology
San Joaquin Delta College
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