Alyssa Heredia
Oceanside,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Hair Salon Receptionist
The Perfect Cut
Carlsbad, CA
04.2022 - Current
- Greeted guests and members upon arrival to create positive first impressions and handled their inquiries in a professional manner.
- Maintained the reception area clean and organized.
- Processed payments for services rendered using POS system.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments or answered any questions regarding the services we provide.
Volunteer
The Boys and Girls Club
Vista, CA
03.2023 - 04.2023
- Provided assistance to staff in the daily operations of the organization.
- Helped with activities for the students.
- Assisted one on one with students.
Food Runner
Islands Restaurants
Carlsbad, CA
04.2021 - 04.2022
- Organized food orders and ensured accuracy of items served to customers.
- Followed proper cash handling procedures when accepting payments from customers.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Memorized dining room floor plans and understood seat number system.
- Provided assistance with clearing plates from tables after meals were completed.
- Promoted from host/buster to service partner
Education
Bachelor of Arts - Sociology
California State University - San Marcos
San Marcos, CA2025
Associate of Arts - Sociology
Miracosta College
Oceanside, CA05.2023
High School Diploma -
Rancho Buena Vista High School
Vista, CA06.2021
Skills
- Problem-Solving Skills
- Reliable and Punctual
- Cash Handling
- Customer Service
- Friendly and Outgoing
- Excellent Communication Skills
Timeline
Volunteer
The Boys and Girls Club
03.2023 - 04.2023
Hair Salon Receptionist
The Perfect Cut
04.2022 - Current
Food Runner
Islands Restaurants
04.2021 - 04.2022
Bachelor of Arts - Sociology
California State University - San Marcos
Associate of Arts - Sociology
Miracosta College
High School Diploma -
Rancho Buena Vista High School
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