Lauren Gulden
Ashland,OH
Summary
Spa Receptionist promoting positive impressions and quality customer service skills. Exhibits good manners, assists clients in the salon environment, and properly addresses scheduling issues. Consistently exceeds business expectations and customer satisfaction.
Organized High School Senior Copy Editor with 3 years of experience in print journalism. Trained in leadership and offering a meticulous eye for literary mistakes and proofreading details. Innovative problem-solver with an approachable attitude and insightful critical thinking abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hair Salon Receptionist
Lennonheads Salon And Spa
08.2020 - 03.2022
At Lennonheads, I learned how to speak to customers on the phone when the conversation was about hospitality and personal needs, I learned/memorized computer codes and shortcuts in order to create salon appointments, I served/made coffee and tea, I organized products and learned them in order to recommend them to others, I explained hair/spa courses of action, and I learned immense hospitality and professionalism here.
Customer Service Cashier
Cookie Dough Creamery
03.2019 - 02.2020
At Cookie Dough Creamery, I got my first work experience by working with money at a cash register, working with people my age and older than me, assisting customers, helping make cookie dough and ice cream desserts, using the phone to speak to customers, cleaning up the store/closing, and more.
Education
High School Diploma -
Worthington Kilbourne High School
Columbus, OH05.2022
Skills
- Front Desk Management
- Guest Satisfaction
- Client Needs Assessment
- Interpersonal Communication Skills
- Telephone Reception
- Customer Complaint Resolution
- Spa Treatment Services Expertise
- Creative Writing
- Essay Writing
- Communication and Writing Skills
- Problem-Solving Skills
- Student Progress Analysis
- Staff Collaboration
Reading, Writing, Script Writing, Radio DJ-ing, News Anchoring on AUTV20, Writing for the Collegian
I read in my free time for fun and to strengthen my own writing by learning from other authors.
I write many essays for my English classes and I've even written some in my own time.
I am a radio DJ on 88.9 WRDL every Tuesday from 3pm-5pm. My show is called, "Tuesdays With Lauren" in an effort to resemble the book title, "Tuesdays With Morrie". I speak about everything reading, writing, and conversing. I produce my own two-hour structured script each week.
I also anchor for Ashland University's news station, AUTV20 weekly and write my own scripts as well.
As for The Collegian, I have just surpassed my intro to writing for the paper and begun my journey of writing for the print.
Certification
- Adobe Express (Formerly Adobe Spark)
- Adobe InDesign
Timeline
Hair Salon Receptionist
Lennonheads Salon And Spa
08.2020 - 03.2022
Customer Service Cashier
Cookie Dough Creamery
03.2019 - 02.2020
High School Diploma -
Worthington Kilbourne High School
Similar Profiles
San Juana MartinezSan Juana Martinez
Nail Technician at Vip Nails & Spa Salon / Allure Nails & Spa SalonNail Technician at Vip Nails & Spa Salon / Allure Nails & Spa Salon
Dawn EdmondsonDawn Edmondson
Master Stylist / Salon Manager at Sirius Day Spa, Salon & Med SpaMaster Stylist / Salon Manager at Sirius Day Spa, Salon & Med Spa
Rosann BaileyRosann Bailey
Esthetician at Hotlocks Salon Spa / Salon NorhtEsthetician at Hotlocks Salon Spa / Salon Norht
Sandra SealSandra Seal
Certified Sterile Processing Technician at University Hospitals Samaritan Medical CenterCertified Sterile Processing Technician at University Hospitals Samaritan Medical Center
Stephen WaltersStephen Walters
Supervisor of Operations at FirstEnergySupervisor of Operations at FirstEnergy