Alexis Oldham
Belton,TX
Summary
Experienced Hair Salon Receptionist with a decade of expertise in managing high call volumes and front-desk operations. Demonstrated success in appointment scheduling and client service management. Known for multitasking and clear communication, with a history of enhancing salon efficiency through improved workflow and customer-centric practices.
Overview
11
11
years of professional experience
Work History
Hair Salon Receptionist
Great Clips
Belton, TX
02.2015 - Current
- Greeted clients warmly and managed appointment scheduling efficiently.
- Resolved customer inquiries and issues, contributing to overall client satisfaction.
- Managed incoming calls from potential clients inquiring about services offered by the salon.
- Provided information regarding services, prices, and appointment scheduling.
- Maintained client records and updated appointment details in the database.
- Processed payments for services rendered using cash register system.
- Trained new staff on reception duties and customer service standards.
- Tracked inventory levels and placed orders to ensure product availability.
- Assisted other team members with various tasks.
- Implemented OSHA sanitation standards, promoting a safe and comfortable environment.
Education
Some College (No Degree) - Cosmetology,
Temple High School
Temple, TXSkills
- Communication
- Fast learner
- Multitasking
- Appointment scheduling
- Client record management
- OSHA standards compliance
- Inventory management
- Customer relationship management
- Team coordination
- Conflict resolution
- Effective communication
- Problem solving
- Training and mentorship
- Professionalism
- Attention to detail
- Reception area maintenance
- Strong organization
- Front desk management
Languages
English
Professional
Timeline
Hair Salon Receptionist
Great Clips
02.2015 - Current
Some College (No Degree) - Cosmetology,
Temple High School