Alyssa Hernandez
The Colony,TX
Summary
Proven to enhance customer satisfaction and streamline service processes at Leo’s Brunch House, I bring a blend of efficient multitasking and clear communication. With a track record of improving guest experiences, my adaptability and hard-working nature have consistently elevated service standards. I am reliable and I will consistently demonstrates strong work ethic and dedication. I will use my excellent communication skills, allowing me to collaborate effectively with colleagues and interact positively with my clients I work with. I am adaptable and quick to learn, I embrace new challenges and technologies with enthusiasm.
Overview
2
2
years of professional experience
Work History
Leo’s Brunch House
Leo Limani
06.2024 - Current
- Maintained high standards of cleanliness and sanitation throughout the restaurant.
- Enhanced customer satisfaction by providing prompt and efficient service.
- Improved guest experiences with thorough knowledge of menu offerings, allowing for personalized meal recommendations based on dietary needs or preferences.
- Streamlined communication between front-of-house and back-of-house teams, improving the efficiency of the brunch service process.
Server
The Tribute at The Colony Golf Club
03.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked outside on the huge course as bev cart girl providing customer support and service. I made mixed drinks and shots, as well as serving snacks. At the end of the day I made sure to restock my whole cart and clean it.
Lifeguard
The Cove Lakeside Resort
01.2023 - 03.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Ray Braswell
Denton Skills
- Efficient multitasking
- Clear Communication
- Food safety knowledge
- Cleanliness standards
- Troubleshooting
- Customer communications
- Time management
- Problem solving
- Adaptability
- Hard working
Timeline
Leo’s Brunch House
Leo Limani
06.2024 - Current
Server
The Tribute at The Colony Golf Club
03.2023 - 06.2024
Lifeguard
The Cove Lakeside Resort
01.2023 - 03.2023
Ray Braswell