ALYSSA HERNANDEZ-DIETZ
Menifee,CA
Summary
Experienced Beverage Cart Attendant with 10 years of delivering excellent customer service in fast-paced, guest-facing environments. Skilled in drink preparation, inventory upkeep, and upselling beverages. Friendly, punctual, and professional, with a strong focus on safety, teamwork, and guest satisfaction. Highly dependable and able to work independently with minimal supervision. Seeking to bring energy and efficiency to The Resort at Pelican Hill.
Overview
10
10
years of professional experience
Work History
LVN
Bridge the Gap School
12.2021 - Current
- Delivered compassionate care to students while managing multiple health conditions including diabetes and asthma.
- Maintained organized medication inventory and followed strict health protocols-skills transferable to stocking and safety compliance.
- Provided friendly, calm presence during emergencies and routine interactions with students, parents, and staff.
Float LVN
Epic Management
10.2018 - 05.2020
- Demonstrated adaptability and professionalism in diverse clinic settings.
- Efficiently handled time-sensitive tasks, organized equipment, and maintained cleanliness standards.
- Built positive relationships with patients and staff across specialties, echoing the hospitality values of Pelican Hill.
Cocktail Waitress
LGC
10.2015 - 01.2020
- Assisted with event setup, restocking supplies, and maintaining cleanliness of service areas.
- Uphold strict safety and alcohol service regulations while observing guest behavior.
- Managed multiple orders simultaneously while navigating a fast-paced, loud environment.
- Maintained a professional demeanor while interacting with diverse guests and ensuring an upscale experience.
- Provided prompt, courteous beverage service in a high-volume club setting.
Education
Bachelor of Science - Nursing Leadership And Management
Nightingale College
Ogden, UT04-2026
Licensed Vocational Nurse - Nursing
Summit College
02.2018
Skills
- Personable and professional guest interaction
- Very outgoing
- Excellent customer service and sales skills
- Flexible under pressure
- Food safety
- Physically fit
- Time management
- Multitasking
- Detail-oriented
- High standards for cleanliness and safety
- Physically fit
- Documentation
- Skilled in restocking & organizing
- Hospitality
Accomplishments
Successfully increased average guest spend by 25% through personalized upselling of bottle service and VIP packages. Recognized for building strong relationships with high-profile clientele, contributing to repeat business and increased weekend revenue.
Timeline
LVN
Bridge the Gap School
12.2021 - Current
Float LVN
Epic Management
10.2018 - 05.2020
Cocktail Waitress
LGC
10.2015 - 01.2020
Bachelor of Science - Nursing Leadership And Management
Nightingale College
Licensed Vocational Nurse - Nursing
Summit College
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