Alyssa Hewitt
Minnetonka ,MN
Summary
Proven Assistant Manager with a track record of enhancing customer experience and boosting sales at Holiday Stationstores. Excelled in money handling and fostering team motivation, leading to increased accuracy in financial transactions and a positive work environment. Skilled in customer relations and product knowledge, consistently achieving repeat business through exceptional service.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Holiday Stationstores
11.2022 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Sales Associate
Prokart Indoors
01.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Food Service Worker
Brookhall Event Center
09.2019 - 11.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
High School Diploma -
Blaine High School
Blaine, MN06.2022
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
Timeline
Assistant Manager
Holiday Stationstores
11.2022 - Current
Sales Associate
Prokart Indoors
01.2021 - 11.2022
Food Service Worker
Brookhall Event Center
09.2019 - 11.2022
High School Diploma -
Blaine High School
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