Alyssa Hill
Ontario,CA
Summary
Resourceful and results-driven Property Manager with over 5 years of experience overseeing residential properties. Skilled in maximizing property value and tenant satisfaction while efficiently managing daily operations. Successfully drove NOI growth and reduced vacancy loss through targeted strategies and initiatives. Expertise in financial reporting and analysis, with a strong focus on boosting resident satisfaction and enhancing asset value for long-term profitability. Demonstrated leadership in improving occupancy rates, lowering operational costs, and strengthening positive relationships with residents, team members, and external partners.
Overview
5
5
years of professional experience
Work History
Community Director
Lewis Managment Corp.
Ontario, CA
03.2024 - Current
- Manage and optimize the annual operating budget to drive increased property revenue.
- Establish strong vendor relationships by ensuring clear, actionable expectations are met.
- Oversee the production and analysis of Occupancy, Net Lease, and Projected Occupancy Percentages, while actively monitoring exposure.
- Identify and manage property improvements or investments to enhance asset value.
- Build tenant relations to ensure resident satisfaction and increase renewal conversion
- Reduce property delinquency by proactively engaging with current and former tenants through calls, legal notices, and payment plan coordination.
Assistant Community Director
Lewis Management Corp.
Chino Hills, CA
04.2023 - 03.2024
- Drove annual NOI growth through strategic initiatives and performance optimization.
- Decreased vacancy loss by prioritizing both on notice and immediate units
- Established strong relationships with current and prospective tenants to enhance resident satisfaction.
- Managed invoices and reinforced vendor relationships by serving as a reliable and responsive point of contact.
Community Administrator
Lewis Management Corp.
Chino , CA
10.2022 - 04.2023
- Supervised the preparation and analysis of annual rent, operating expenses, and delinquency reports.
- Ensured timely and accurate processing of monthly invoices and contracts, maintaining full compliance with policies.
- Oversaw resident services operations, addressing the needs of tenants to ensure satisfaction.
- Managed final account settlements for move-out tenants, providing assistance throughout the transition process.
- Represented the company in court, handling legal obligations related to property matters.
Leasing Consultant
Advanced Management Company
Ontario, CA
09.2019 - 03.2021
- Consistently achieved or exceeded leasing targets by actively marketing available units and strengthening strong tenant interest.
- Conducted property tours, effectively highlighting key features and amenities to prospective tenants.
- Managed lease renewals and provided personalized solutions to ensure long-term tenant commitment.
- Processed applications, conducted background checks, and facilitated move-in procedures to ensure a seamless experience for new residents.
- Stayed updated on market trends and competitive properties to offer informed recommendations and maintain a competitive edge in leasing.
Education
High School Diploma -
Diamond Bar High School
Diamond Bar, CA05-2017
Skills
- Budget Management
- Tenant Relations
- Leasing & Marketing
- Financial Reporting & Analysis
- Maintenance Oversight
- Regulatory Compliance
Accomplishments
- Recognized as Assistant Community Director of the Year at the latest company banquet.
Timeline
Community Director
Lewis Managment Corp.
03.2024 - Current
Assistant Community Director
Lewis Management Corp.
04.2023 - 03.2024
Community Administrator
Lewis Management Corp.
10.2022 - 04.2023
Leasing Consultant
Advanced Management Company
09.2019 - 03.2021
High School Diploma -
Diamond Bar High School