Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alyssa Hobbs

Alyssa Hobbs

Land O Lakes ,FL

Summary

Dedicated Customer Service Representative with strong problem resolution and communication skills. Experienced in transaction processing and providing tailored product recommendations to enhance customer satisfaction. Detail-oriented customer service representative skilled in transaction processing and product recommendations. Committed to enhancing customer experiences through effective communication and timely issue resolution. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Sit Stay Splash
Land O Lakes , FL
04.2025 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Managed customer complaints and resolved issues efficiently.
  • Provided product recommendations based on customer needs and preferences.
  • Collaborated with team members to ensure excellent customer service experience.
  • Processed orders and managed transactions through point-of-sale system.
  • Assisted customers with inquiries about pet products and services.

Education

High School Diploma -

Florida Virtual High School
Online
05-2026

Skills

  • Customer service
  • Problem resolution
  • Transaction processing
  • Product recommendations
  • Sales techniques
  • Communication skills
  • Scheduling
  • Retail store support

Timeline

Customer Service Representative

Sit Stay Splash
04.2025 - Current

High School Diploma -

Florida Virtual High School
Alyssa Hobbs