Alyssa Hubbard
Plant City,FL
Summary
Dedicated and empathetic Medical Assistant with experience in direct patient care and medical office management. Committed to achieving highest level of patient satisfaction through adherence to regulatory and practice standards. Builds trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Vitale ENT & Plastic Surgery Institute
Zephyrhills, Florida
06.2024 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Responded to patient callbacks and phone-in prescription refill requests.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Pharmacy Technician
Walgreens
Plant City, Florida
07.2023 - 02.2024
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Restocked shelves with new supplies of medications as needed.
- Verified accuracy of medication labels before they were dispensed to customers.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Organized work areas so that everything was easily accessible when needed.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Shift Manager
Charleys Philly Cheese Steak
Plant City, Florida
05.2021 - 12.2022
- Enforced safety standards throughout the store including proper use of equipment.
- Resolved conflicts between employees or customers in a professional manner.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Inspected work areas regularly for cleanliness and organization standards.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Monitored store operations to ensure compliance with company policies and procedures.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Education
Nursing
Galen School Of Nursing
Tampa, FL05-2026
High School Diploma -
Plant City High School
Plant City05-2023
Skills
- Medical Terminology
- Procedure Assistance
- Indirect Patient Care
- Patient Flow Management
- Data Entry
- Patient-focused care
- Quick problem solver
- Equipment Sterilization
- Insurance Verification
- Advanced anatomy knowledge
- Fluent in English, Advanced in Spanish
- Sterile technique
Accomplishments
- Billingual Gold Seal In Spanish
- Honor Graduate
Certification
- CPR license
Timeline
Medical Assistant
Vitale ENT & Plastic Surgery Institute
06.2024 - Current
Pharmacy Technician
Walgreens
07.2023 - 02.2024
Shift Manager
Charleys Philly Cheese Steak
05.2021 - 12.2022
Nursing
Galen School Of Nursing
High School Diploma -
Plant City High School
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