Summary
Overview
Work History
Education
Skills
Education and Training
References
Timeline
Generic

Alyssa Hummel

Linden,VA

Summary

Versatile Hospitality Leader with a strong foundation in event planning, sales, and team management. Expertise in coordinating high-profile events and optimizing logistics to ensure seamless execution. Dedicated to exceeding client expectations, enhancing overall service quality, and creating a positive team environment.

Overview

10
10
years of professional experience

Work History

Director of Event Sales

The Mimslyn Inn
Luray, VA
04.2024 - Current
  • Directed event planning and execution for weddings and conferences.
  • Developed event packages that improved guest experiences and increased revenue.
  • Organized client meetings to present services and negotiate contracts, resulting in successful partnerships.
  • Built relationships with customers and industry professionals to establish long-term business growth.
  • Fostered strong relationships with local businesses and community partners.
  • Facilitated team collaboration through open communication channels, enhancing project alignment.
  • Conducted regular meetings with department heads to review progress on strategic initiatives.
  • Created promotional materials, including brochures, flyers, and other media to support the marketing of events.
  • Monitored competitor activity within the local area and identified opportunities for growth.

Special Event Manager

The Inn at Little Washington
Washington, VA
04.2023 - 04.2024

3 Michelin starred, 5 star Forbes Travel Guide Award, 5 diamond AAA Award Property

  • Planned, coordinated, managed and executed weddings and special events.
  • Developed event timelines to ensure timely deliveries and setup for special occasions.
  • Managed guest interactions, addressing inquiries and ensuring exceptional service experiences.
  • Directed event production in collaboration with sponsors, hosts and internal teams.
  • Coordinated vendors, timelines, and budgets to ensure seamless execution of events.
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Enhanced client satisfaction by efficiently managing on-site service requests and event logistics.
  • Managed event logistics, including venue scheduling, accommodations and menu and beverage offerings.
  • Organized all event logistics and operations, including facility selection, pricing, accommodations, food and beverage selections and audio-visual arrangements.
  • Trained staff on event protocols to maintain high standards of service and hospitality.
  • Compiled detailed post-event reports outlining successes and areas for improvement.

Director of Special Events

The Goodstone Inn and Restaurant
Middleburg, Virginia
07.2022 - 04.2023
  • Coordinated venues, guest lists, catering, and event timelines to ensure seamless execution.
  • Maintained adherence to client-event requirements through delegation, prioritizing and management of production phases from concept to execution.
  • Hired and trained staff for cross-functional assignments, ensuring thorough understanding of event-specific procedures.
  • Evaluated event success through client feedback, identifying key areas for improvement to enhance future events.
  • Designed contracts, collected fees and booked venues for events.
  • Coordinated and allocated equipment, supplies and staff for events.
  • Collaborated with culinary team to create customized menus for events.
  • Collaborated with other departments to ensure successful execution of each event.
  • Maintained accurate records related to costs associated with each event.
  • Attended and participated in industry events.

Sales Manager

The Mimslyn Inn
Luray, VA
05.2021 - 07.2022
  • Maintained sales contacts to foster communication and drive consistent revenue.
  • Managed relationships with key clients to enhance satisfaction and promote retention.
  • Engaged in networking at industry events to build professional connections.
  • Monitored event budgets to ensure financial accuracy.
  • Administered contracts to ensure effective vendor coordination, timely development of timelines, and adherence to budget for successful event execution.
  • Reviewed event revenue to ensure consistency.
  • Assessed event success and identified improvement areas through client feedback.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Designed contracts, collected fees and booked venues for events on schedule.
  • Coordinated event catering, signage, displays, security and transportation for participants.
  • Inspected event facilities to verify conformance to customer requirements.
  • Participated in weekly meetings with other department heads and staff to ensure event success.

Special Events Coordinator

The Inn at Little Washington
Washington, VA
05.2019 - 05.2022

3 Michelin starred, 5 star Forbes Travel Guide Award, 5 diamond AAA Award Property

  • Planned, coordinated and executed weddings and special events.
  • Led event production in partnership with sponsors, hosts, and internal teams to deliver memorable experiences.
  • Managed vendors, timelines, and budgets to ensure seamless execution of events.
  • Directed florists, photographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and post-ceremony events.
  • Enhanced client satisfaction by efficiently managing on-site service requests and event logistics.
  • Coordinated logistics for high-profile events at a renowned fine dining establishment.

Reservations Agent

The Inn at Little Washington
Washington, VA
10.2017 - 05.2019

3 Michelin starred, 5 star Forbes Travel Guide Award, 5 diamond AAA Award Property

  • Guided guests through reservation process, enhancing their experience while utilizing multiple reservation systems and maintaining engaging conversation
  • Sold and up-sold rooms and amenities, contributing to revenue generation and guest satisfaction
  • Learned history of the building and all details about the rooms, dinner service, and other business related activities
  • Conducted daily reservation audits for all reservations
  • Communicated effectively with all departments to ensure guest satisfaction and seamless service

Server, Assistant General Manger

Joe's Steakhouse
Front Royal, VA
06.2016 - 10.2017
  • Executed daily operations with strong understanding of food and wine menus to enhance guest experiences.
  • Oversaw smooth operations across all restaurant areas, including kitchen, dining room, patio, bar, and hostess areas.
  • Ensured all administrative functions  were taken care of such as scheduling, hiring, opening/closing all systems during each shift,  entering numbers and batches and giving a report of the day
  • Trained new employees/shift managers thoroughly and made sure they knew all required knowledge before being put on the floor
  • Built relationships with employees and patrons to ensure the most beneficial productivity for the establishment as possible
  • Attended weekly management meetings  and used knowledge obtained from these meetings to improve the restaurant

Education

High School Diploma -

Skyline High School
Front Royal, VA
01-2016

Skills

  • Client relationship management
  • Contract negotiation
  • Client-focused approach
  • Attention to detail
  • Leadership skills
  • Team collaboration
  • Pressure management
  • Effective communication
  • Quick adaptability
  • Growth mindset

Education and Training

United States

References

Elise Comer

Front Desk Manager

The Mimslyn Inn

540-742-4955

Jess Soman

Former Director of Food and Beverage / General Manager

The Inn at Little Washington / Goodstone Inn

202-288-0753

Ryann Thomas

Former Sales Manager

The Mimslyn Inn

(540) 244-8034

Timeline

Director of Event Sales

The Mimslyn Inn
04.2024 - Current

Special Event Manager

The Inn at Little Washington
04.2023 - 04.2024

Director of Special Events

The Goodstone Inn and Restaurant
07.2022 - 04.2023

Sales Manager

The Mimslyn Inn
05.2021 - 07.2022

Special Events Coordinator

The Inn at Little Washington
05.2019 - 05.2022

Reservations Agent

The Inn at Little Washington
10.2017 - 05.2019

Server, Assistant General Manger

Joe's Steakhouse
06.2016 - 10.2017

High School Diploma -

Skyline High School
Alyssa Hummel