Nicole Skei

• Managed event sales operations for high-profile corporate and private events.
• Collaborated with clients to understand their event needs and preferences.
• Developed and maintained relationships with vendors for audiovisual and catering services.
• Coordinated logistics for events, including setup, staffing, and timeline management.
• Networked at local and industry events to prospect for new sales leads.
• Monitored competitor activity within the local area and identified opportunities for growth.
• $2.5M yearly sales

• In charge of event sales for South Florida venues: Steak954, Pastis Miami, Makoto, Le Zoo, and El Vez
• Tripleseat setup for all venues
• Trained on-site management and staff on event procedures
• Developed personalized menus in collaboration with the culinary team
• Attended local networking events to generate leads
• Targeted prospective clients and implemented strategies to exceed sales goals
• Built relationships with DMCs, concierges, and local businesses
• Provided regular reporting to upper management
• Conducted market research to identify trends and growth opportunities
• Designed a customer feedback program to enhance satisfaction
• Executed consistent outreach strategies targeting corporate clients, DMCs, and social planners to generate new event business.

• Oversaw reservations for five venues: AVA Orlando, MILA, MILA Omakase, Baoli, and MILA Lounge.

• Developed client relationships and induction programs for new event managers.

• Helped relaunch Baoli
• Served as concierge liaison and created sales decks for new venues
• Conducted outreach for convention and corporate business opportunities
• Developed and led a proactive prospecting plan to identify high-impact opportunities, including convention leads, VIP clientele, and concierge referrals.

• Researched market for event opportunities

• Submitted weekly forecasts and revenue reports

• Coordinated external event services (e.g., security, rentals)

• Developed client incentive programs and concierge partnerships

• Maintained an active outreach calendar, including personalized email campaigns and client touchpoints, to build a strong pipeline of future bookings.

• Maintained an active outreach calendar, including personalized email campaigns and client touchpoints, to build a strong pipeline of future bookings.

• Achieved $1.4M in annual catering sales.

COVID PANDEMIC LAYOFF

• Exceeded group sales targets across 5 venues

• Managed sales goals and client satisfaction

• Built partnerships with local chambers and CVBs

• Led contract and payment processes

• Improved repeat business revenue by 20%

• Analyzed market trends for new sales strategies

• Collaborated with culinary teams to develop seasonal menu offerings and improve customer satisfaction.
• • Generated $3.8M in annual event sales

• Directed event sales and client outreach

• Maintained strong client relations and account retention

• Developed and implemented event sales strategies for new markets.
• Developed promotional materials for upcoming sales events.
• Assisted with pre opening recruiting and hiring.

• Oversaw reservations for five venues: AVA Orlando, MILA, MILA Omakase, Baoli, MILA Lounge
• Developed client relationships and induction programs for new event managers
• Led revenue optimization and forecast reporting initiatives
• Helped relaunch Baoli
• Served as concierge liaison and created sales decks for new venues
• Conducted outreach for convention and corporate business opportunities
• Developed and led a proactive prospecting plan to identify high-impact opportunities, including convention leads, VIP clientele, and concierge referrals.
• Researched market for event opportunities
• Submitted weekly forecasts and revenue reports
• Coordinated external event services (e.g., security, rentals)
• Developed client incentive programs and concierge partnerships
• Achieved $1.4M in annual catering sales
• Maintained an active outreach calendar, including personalized email campaigns and client touchpoints, to build a strong pipeline of future bookings.
• Exceeded group sales targets across 5 venues
• Managed sales goals and client satisfaction
• Built partnerships with local chambers and CVBs
• Led contract and payment processes
• Improved repeat business revenue by 20%
• Analyzed market trends for new sales strategies
• Generated $4.8M in annual catering sales
• Directed event sales and client outreach
• Maintained strong client relations and account retention
• Led a pipeline of event inquiries to boost private dining sales
• Focused on guest satisfaction through training and service
• Rotated across reservations, events, floor management
• Increased corporate business by 42%
• Maintained client satisfaction and retention