Alyssa Jackson
Austin,TX
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
Work History
Bartender
Concourse Project
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender Shift Manager
Higher Ground
05.2023 - Current
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
Lucille
03.2022 - 05.2023
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Augustine Cocktail Bar
02.2022 - 05.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Lead Bartender
Bar 301
09.2016 - 01.2022
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Crafted special drink and cocktail menu items for seasonal offerings.
Personal Trainer
Lifetime Fitness
11.2015 - 12.2016
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
Education
Bachelor of Science - Dietetic Technology
Texas State University
San Marcos, TX12.2025
Bachelor of Science - Biology
The University of Texas At San Antonio
San Antonio, TX12.2022
Skills
- Strong multitasking
- Customer service expertise
- Engaging personality
- Drink Preparation Techniques
- Creative Mixology
Timeline
Bartender
Concourse Project
05.2023 - Current
Bartender Shift Manager
Higher Ground
05.2023 - Current
Bartender
Lucille
03.2022 - 05.2023
Bartender
Augustine Cocktail Bar
02.2022 - 05.2023
Lead Bartender
Bar 301
09.2016 - 01.2022
Personal Trainer
Lifetime Fitness
11.2015 - 12.2016
Bachelor of Science - Dietetic Technology
Texas State University
Bachelor of Science - Biology
The University of Texas At San Antonio
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