Alyssa Jackson
St. Paul,MO
Summary
Dynamic sales associate with a strong focus on customer relationship management and vehicle financing. Proven success in enhancing customer satisfaction through effective follow-ups and comprehensive product demonstrations. Experienced in training junior staff, fostering a collaborative team environment that drives performance and retention.
Overview
9
9
years of professional experience
Work History
Sales Associate/ Business Manager
Clement Hyundai
Wentzville, Missouri
10.2025 - Current
- Assisted customers in selecting vehicles that matched their needs and preferences.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Followed up with customers post-sale to enhance relationships and encourage referrals.
- Participated in training sessions to stay updated on sales techniques and product knowledge.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Worked with fellow sales team members to achieve group targets.
- Established relationships with banking partners to secure favorable terms on financing arrangements.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
Sales/ Business Manager
HW Kia
Ballwin, Missouri
01.2018 - 10.2025
- Greeted customers to identify specific needs and preferences
- Managed operations across new and pre-owned car sales, leasing, and sub-prime sales departments
- Trained and mentored junior sales staff on best practices and customer service techniques.
- Make sure all documentation is accurate and complete for finance
- Maintained accurate records and accurate inventory list of all vehicles
- Perform a new vehicle delivery with every customer which includes going over the entire vehicle and setting the customers up with features inside the vehicle
- Conducted follow-up calls or emails after vehicle delivery to confirm customer satisfaction
Education
Associate in Science in Medicine - Medicine
Missouri College
Saint Louis, Missouri05-2004
Skills
- Product demonstration
- Financial product knowledge
- Sales contracts
- Regulatory compliance
- Sales forecasting
- Customer relationship management
- Customer retention
- Scheduling efficiency
- Problem solving
Timeline
Sales Associate/ Business Manager
Clement Hyundai
10.2025 - Current
Sales/ Business Manager
HW Kia
01.2018 - 10.2025
Associate in Science in Medicine - Medicine
Missouri College