Alyssa Kearns
Lake Orion,MI
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server/Hostess
Olga's Kitchen
11.2022 - 10.2023
- Greet guests in a friendly manner and seat them at the proper tables
- Gain knowledge of the menu, answer guest questions, and provide recommendations
- Take orders and bring appetizers, drinks, and meals out in a timely manner
- Bus tables and organize dishes to prep them for wash
- Perform closing procedures including sweeping, mopping, and rolling silverware
Finance Administrator
US Farathane
07.2023 - Current
- Apply payments from customers utilizing Microsoft Office and Great Plains software
- Provide administrative support to the Accounts Receivable department
- Perform various clerical duties such as checking statuses on late invoices and preparing payments for application
Cashier
Panera Bread
05.2022 - 07.2022
- Perform checkout procedures at cash register quickly and accurately
- Gain familiarity with the menu and restaurant policies to answer customer's questions
- Prepare a variety of drinks including lattes and smoothies
- Maintain restaurant cleanliness by wiping down tables, sweeping and mopping floors, and sanitizing bathrooms
- Stock and re-arrange display items
Education
No Degree - Information Technology
Oakland University
Rochester, MI06.2027
High school diploma -
Lake Orion Community High School
05.2023
Skills
- Cash handling
- Dining customer service
- POS (Point of Sale) system operation
- Serving
- Hostess experience
- Food running
- Menu knowledge
Affiliations
Society of Women Engineers
September 2023 to present
Member of SWE, an organization at Oakland University dedicated to promoting women in STEM.
Timeline
Finance Administrator
US Farathane
07.2023 - Current
Server/Hostess
Olga's Kitchen
11.2022 - 10.2023
Cashier
Panera Bread
05.2022 - 07.2022
No Degree - Information Technology
Oakland University
High school diploma -
Lake Orion Community High School
Similar Profiles
Max GriptonMax Gripton
Server at Olga's KitchenServer at Olga's Kitchen
Janell SmithJanell Smith
Server at Olga's KitchenServer at Olga's Kitchen
Carlos QuinonesCarlos Quinones
Accounting Intern at Olga's Bookkeeping ServicesAccounting Intern at Olga's Bookkeeping Services
Megan KoschMegan Kosch
HR Manager at AVLHR Manager at AVL
Drew KretschmerDrew Kretschmer
Intern at Rhino Tool HouseIntern at Rhino Tool House