Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Kidd

Chandler,AZ

Summary

Service Leader with strong background exceeding customer expectations by training, coaching, and leading team. Trained and mentored employees to achieve service goals by offering guidance on daily tasks and positive feedback. Poised and professional when resolving difficult or complex customer service complaints or requests.

Overview

2
2
years of post-secondary education
4
4
years of professional experience

Work History

Service Leader

Chipotle
Chandler, Arizona
12.2025 - Current
  • Led daily operations to ensure exceptional customer service and satisfaction.
  • Implemented processes and procedures to keep employees on task and maintain a smooth workflow.
  • Trained team members on food safety and preparation procedures.

Kitchen Leader

Chipotle
Chandler, AZ
10.2025 - 12.2025
  • Oversaw food production for quality and consistency with house standards.
  • Led team in preparing ingredients for daily food service.
  • Maintained cleanliness and organization of kitchen work areas.

FOH Trainer

Chipotle
Chandler, AZ
04.2024 - 10.2025
  • Monitored staff performance and provided constructive feedback for improvement.

Cashier

Chipotle
Chandler, AZ
01.2023 - 04.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts to customers after transactions, refunds, credits or change due to customers.

Education

Associate of Science - Marketing And Sales

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
01.2026 - 07.2026

Bachelor of Arts - WP Carey School of Business (Communications)

Arizona State University
Tempe, AZ
08.2023 - 05.2025

Hamilton High School
Chandler, AZ

Skills

  • Customer service excellence
  • Problem-solving abilities
  • Adaptability
  • Time management

Timeline

Associate of Science - Marketing And Sales

Maricopa Community Colleges, Mesa Community College
01.2026 - 07.2026

Service Leader

Chipotle
12.2025 - Current

Kitchen Leader

Chipotle
10.2025 - 12.2025

FOH Trainer

Chipotle
04.2024 - 10.2025

Bachelor of Arts - WP Carey School of Business (Communications)

Arizona State University
08.2023 - 05.2025

Cashier

Chipotle
01.2023 - 04.2024

Hamilton High School
Alyssa Kidd