Dynamic leader with a proven track record at Penn State Health, enhancing patient access processes and spearheading marketing initiatives at 1BallSports, LLC. Excelled in strategic planning and relationship management, significantly increasing customer engagement. Skilled in marketing communications and MS Office, adept at transforming challenges into opportunities.
- Responsible for managing, planning, and evaluating the functions of the Patient Access Hospital Registration staff.
- Responsible for implementing and enforcing hospital workflows in accordance with federal and state regulatory requirement.
- Coordinate and enforce systems, policies, procedures, and productivity standards.
- Oversees the hiring process, orienting, and disciplining all employees.
-Responsible for rectifying edits within our Soarian billing platform for all registration and insurance-based issues.