Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Kipp

Reading,PA

Summary

Dynamic leader with a proven track record at Penn State Health, enhancing patient access processes and spearheading marketing initiatives at 1BallSports, LLC. Excelled in strategic planning and relationship management, significantly increasing customer engagement. Skilled in marketing communications and MS Office, adept at transforming challenges into opportunities.

Overview

9
9
years of professional experience

Work History

Manager, Patient Access

Penn State Health, Lancaster Medical Center
12.2022 - Current

- Responsible for managing, planning, and evaluating the functions of the Patient Access Hospital Registration staff.

- Responsible for implementing and enforcing hospital workflows in accordance with federal and state regulatory requirement.

- Coordinate and enforce systems, policies, procedures, and productivity standards.

- Oversees the hiring process, orienting, and disciplining all employees.

-Responsible for rectifying edits within our Soarian billing platform for all registration and insurance-based issues.

Marketing and Social Media Coordinator

1BallSports, LLC
03.2024 - Current
  • Strategized and developed content for client's social media publications.
  • Increased customer base by promoting brand awareness and launching key marketing efforts.
  • Managed paid social media advertising campaigns to reach and engage target audiences.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.

Team Manager, Patient Access

Penn State Health St. Joseph Medical Center
11.2021 - 12.2022

Patient Access Shift Lead

Penn State Health St. Joseph Medical Center
09.2018 - 11.2021

Collections Specialist II

Miller Keystone Blood Center
10.2016 - 09.2018

Patient Care Assistant

Tower Health, Reading Hospital
08.2015 - 11.2017

Education

Bachelor of Arts - Business Management

Southern New Hampshire University
Hooksett, NH

Associate of Arts - Business Management

Reading Area Community College
Reading, PA
05.2019

Certificate - Certified Phlebotomy Technician

Reading Area Community College
Reading, PA
01.2017

Skills

  • Leadership
  • Relationship building and management
  • Strategic Planning
  • Marketing Communications
  • Project Management
  • Social Media
  • Critical Thinking
  • Patient Relations
  • Social Media
  • Problem Solving
  • MS Office
  • Time Management

Timeline

Marketing and Social Media Coordinator

1BallSports, LLC
03.2024 - Current

Manager, Patient Access

Penn State Health, Lancaster Medical Center
12.2022 - Current

Team Manager, Patient Access

Penn State Health St. Joseph Medical Center
11.2021 - 12.2022

Patient Access Shift Lead

Penn State Health St. Joseph Medical Center
09.2018 - 11.2021

Collections Specialist II

Miller Keystone Blood Center
10.2016 - 09.2018

Patient Care Assistant

Tower Health, Reading Hospital
08.2015 - 11.2017

Bachelor of Arts - Business Management

Southern New Hampshire University

Associate of Arts - Business Management

Reading Area Community College

Certificate - Certified Phlebotomy Technician

Reading Area Community College
Alyssa Kipp