- Lead specialty pharmacy performance across a large geographic territory supporting 13 hospital partners in 8 states.
- Drove 110% revenue growth within six months by optimizing patient capture, referral flow, and adherence strategy
- Reduced time-to-therapy by 80% through payer alignment and workflow redesign
- Directed reimbursement strategy for complex injectable and infusion therapies across oncology, transplant, rheumatology, gastroenterology, HIV, dermatology, neurology, and pulmonology
- Built and developed regional and national liaison teams to support scalable territory expansion and performance excellence
- Optimized copay, manufacturer, and foundation assistance strategy, lowering average patient out-of-pocket cost to $10
- Accelerated 80% of hospital go-live implementations ahead of schedule while maintaining operational continuity
- Served as strategic liaison between hospital executives, providers, pharmacy leadership, and national payer stakeholders
Implementation Associate, Southeast Region | July 2020 – June 2022
- Led multi-site specialty pharmacy launches across the Southeast region
- Designed scalable reimbursement workflows to improve therapy initiation timelines
- Developed and launched National Liaison infrastructure to standardize access processes across expanding markets
- Built onboarding frameworks and performance standards to support sustainable territory growth
Clinical Integration Specialist | September 2018 – July 2020
- Redesigned specialty medication workflows to improve access efficiency and capture rates
- Strengthened provider partnerships to enhance specialty referral optimization
National Integration Pharmacy Liaison | May 2018 – September 2018
- Supported national expansion initiatives during hospital onboarding
- Improved patient enrollment and reimbursement coordination processes