Alyssa Love
Gainesville,FL
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty.
Overview
5
5
years of professional experience
Work History
Cashier
Community Thrift Store
Orlando, FL
01.2024 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Cashier
Burlington
Pembroke Pines, FL
05.2022 - 08.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Law Office Assistant
Immigration Care Service
Pembroke Pines, FL
06.2019 - 07.2021
- Answered and screened telephone calls, took messages, and provided information to clients.
- Organized documents for filing, maintained client files, and prepared new client intake forms.
- Reviewed incoming correspondence for attorney review and distributed mail to appropriate personnel.
- Opened new client matters in the firm's database system by entering data accurately and completely.
- Prepared standard form contracts based on templates from the firm's precedents library.
- Maintained calendar for attorneys by scheduling appointments, court appearances, deadlines.
- Scheduled meetings with clients or other staff members as requested by attorneys.
- Greeted visitors in a professional manner; responded to inquiries; directed them appropriately.
- Scanned and digitized hardcopy documents into electronic format and stored them securely in the network drive.
Education
Associate of Arts -
University of Central Florida
Orlando, FLAstrophysics
University of Florida
Gainesville, FLSkills
- Time management skills
- Inventory Control
- Cleaning and sanitizing
- Product Knowledge
- Cash Register Operation
- Customer Service
- Customer Assistance
- Daily Reporting
- Complex Problem-Solving
- Money Handling
- Records Maintenance
Accomplishments
- Deans list
Affiliations
- Digital media
- Volunteering
- Astronomy club
Timeline
Cashier
Community Thrift Store
01.2024 - 06.2024
Cashier
Burlington
05.2022 - 08.2022
Law Office Assistant
Immigration Care Service
06.2019 - 07.2021
Associate of Arts -
University of Central Florida
Astrophysics
University of Florida
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